Aceable 610 West 5th Street, Austin, TX 78701

"I LOVE aceable. I’m dyslexic and not all learning styles work for me. Aceable’s courses and study materials truly work for everyone! My ONLY complaint is that they partner with Examity to take required exams at the end of certain courses and Examity seriously sucks. I had to pay an additional $200 for my SAE real estate license renewal because they cancelled a scheduled exam without notifying me resulting in me having to take the exam after my license renewal date and my license going inactive preventing me from working for a couple of days. Examity has a 2.5 star rating while aceable has 4.4 stars. They should seriously consider partnering with a company that holds themselves to the same standards."

"I wrote Aceable to stop being billed because I no longer wanted services. They claimed they could not find my account and continued to charge me month after month. I contacted Aceable again and they were finally able to locate my account after some digging. They would not grant me a refund from the time that passed since my first request saying I did not cancel their service. They failed to cancel my service and held me liable."

"They have a charge on the minor side that to be unchecked. It a sneaky way to get 5 dollars a month from a customer. I have been unable to get them to stop the charges. Customer service is terrible. I could not see the study material for my child either. I would not recommend this service for any thing. I paid to have my child enrolled in a real school. I wish I could give something less than a one."

"Waste of money & time. I requested a refund out of their policy time. They claimed they couldn’t do a refund.. no biggie. They then refund my account 50% and removed the course from my account WITHOUT my authorization. I was not notified prior to their decision, nor was I asked if it was acceptable. I would have much rather let the course sit in my account until I was able to complete it at a later time."

"The company has a beginning process where the parental information has to be validated. I (the parent) filled out the information. On my child's side (the student) said that the parent information couldn't be validated and because of that they require a notarized affidavit form sent into them. This is inconvient and unrealistic.There should be a more accurate way to validate parental information besides a notarized piece of paper."