Gary's Pool and Patio

"We came across Gary's Pool and Patio through social media and at home research. The initial outreach and contact was very quick after we inquired about a quote. Our salesman was Felix G. and he was very professional and personable throughout the whole process. The only hesitation we had to sign a contract, was the cost for drilling since we are out in Texas Hill Country the land of rock and limestone. I think this could be better explained when talking to customers, because it is left very open ended since it's unknown until excavation begins. We happened to sign during a special for one of their upgraded finish options and I absolutely LOVE the way it looks. Gary's uses contractors for all the install steps Digging/excavation: we did have some concerns/issues with the crew that was selected for our excavation, however they were addressed and resolved quickly and we were ultimately happy with the outcome. Crane for pool delivery and insert: nothing is more nerve wracking than watching a crane lift a 40' x 19' pool up and over your house. The crane company was quick and efficient and the whole process was very smooth. Set up and break down took longer than actually manuevering the pool. They did have us sign additional consent forms for them for liability of cracked driveways/damaged irrigation system, etc. And they will not begin until it is signed, so it's important to have your excavation foreman there if you have questions. Concrete at the end: we elected to shop around for our own company. Gary's does have a contractor that they are affiliated with. We pulled estimates from 3 other companies and made our choice based off of preference/budget. Water feature: we also elected to shop around for our own water feature/accent company as well. The photos give credit to Gary's Pool and Patio for the excavation, delivery and insert of the pool itself. Concrete and water feature are not affliated."

"We just finished with our pool project and are so in love with the finished product. Gary’s Pool and Patios worked quickly and Felix, our Designer made sure everything is exactly the way we wanted it done. Once the Ball was rolling his crew showed up and stayed in constant contact with us to give updates and timelines. That’s exactly what we were looking for. Now we just have to wait for next swim season and our little backyard oasis will get plenty use. Definitely would recommend this company if you are looking for a Fiberglass Pool."

"I love my Bermuda Pool! I first met with Felix Galvan in sales in January to see what they had to offer. I immediately felt comfortable with him, but wasn't ready to move forward yet due to financial issues. I then saw that the Bermuda was on sale and knew I needed to make it happen. I signed the contract in July. Felix was amazing all the way through the process and still is available for my many, many questions. Felix stayed in contact with me through the permit process, which took the longest. Javier was amazing at digging the hole, and Pablo and his crew worked so incredibly hard to get my pool up and running within a week after dig started. I really can't say enough good things about Felix who was the real superstar in this whole process and made me feel comfortable to ask as many questions as I felt I needed to."

"My wife and I had been wanting an unground pool for quite some time. The hardest decision was deciding which company we wanted to go with and put what we had visioned for many years together. After doing research, vetting companies and shopping around we finally decided to go with Gary’s Pools and patio and we cannot be any more happy. Our rep Felix was Knowledgeable l, patient and understood what we wanted. He and his crew did such an amazing job and got everything done in a timely manner. They were so professional, on time with everything and very communicative with both my wife and I. I highly recommend them and if possible ask for Felix he was amazing from beginning to end! Also, the contractors they use were phenomenal. Particularly Lara and his crew, Felix Sr and his crew and Pancho and Felipe all did tremendous work! Thank you again."

"We are so happy we chose to work with Gary's Pools & Patio! They had tons of great options to choose from that fit our yard perfectly and the quality of the product they installed is excellent. More importantly, every person with whom we have interacted has been extremely professional and responsive to our questions/needs. Compared to other companies I had talked to, we felt like more than a number... and the price and quality of the product was just what we were looking for! We worked with Felix Galvan throughout this process. From the moment we met with him, we knew we had to work with this company! He was extremely helpful throughout the process, including the design/placement of the pool, answering questions throughout the install process, and teaching us how to maintain the pool for longevity. He gave us realistic expectations about the timeline and the pool install even started a little earlier than we expected! Mike and the crew who handled the installation of the pool were also great to work with. Mike gave us updates daily during the install process and was responsive to my calls/texts when I had questions. Every person who stepped onto our property was friendly, attentive to details, and professional. And every time we have gone into the store we were greeted by several friendly folks. We look forward to continuing to business with them in the future. Overall, the level of service was top-notch across the board and the entire process has been great! We highly recommend Gary's Pools & Patio!! The concrete work done by one of their contractors, Galvan Custom Concrete, was also phenomenal!"