Kendra Scott 9595 Six Pines Drive, The Woodlands, TX 77380

"The only time I was ever greeted was when I was on my way out the door after being ignored for 20 minutes. No greeting when I came in, not a single offer for help. I make eye contact with two employees signaling that I needed help, only for them to magically find something else to do or jump to help someone else. I guess you need to fit a certain standard to get help here."

"12/22 Update was contacted by store manager and she made the situation a much more pleasant one. Jessica went above and beyond to research issue and made it right. True asset to ur store. Terrible!!! Drove here to pick up gifts for wife had ordered online and had to check on another item but it was a terrible experience. Not a welcoming place at all. Associates that I encountered made me feel not welcome, out of place and felt rushed to leave. James Avery has way better respect for customers and helpful when buying for spouse. After seeing past reviews I've already emailed Kendra Scott customer service as I can see it's again putting u off to someone else."

"Customer service is terrible. The young lady helping me at the register was not pleasant at all, I felt rushed and not welcomed at all. This is the last time I ever come into this store. Receipt info Register 5 Date 12/20/23 Time 3:14pm Cashier 015485 Faith W"

"This new location is amazing! It's the biggest and nicest Kendra Scott I've ever been in. They have a coffee bar inside and you can even get a glass of champagne or a frozen rose while you shop."

"5/30/21: Great customer service, great layout, quality of jewelry is beautiful. Enjoyed our visit! Returned on 5/31/21 to purchase our birthday items."