Petco 1660 Orchard Gateway Boulevard, North Aurora, IL 60542

"I brought my senior dog in for a bath this week and was called 10 minutes after leaving to be told his small feet got stuck in the grate they stand on for the bath, his feet were hurt in the process, and while trying to get him out they say he “bit his own ear” and his ear was bleeding profusely. HIS EAR IS NOT EVEN LONG ENOUGH TO REACH HIS MOUTH. The female manager rolled her eyes and tried to shrug it off as an accident. When I returned to get my other dog, the other associate was much more friendly and offered to pay for the vet bills. Not sure why an associate had the guts to say that but the manager was too proud to admit fault. DO NOT TRUST THESE PEOPLE WITH YOUR PETS. I will never let them hurt another one of my animals."

"Visited this location for the first time last night and was disgusted by the restroom cleanliness. More so, that there was no working sink to wash hands!!! The toilet bowl interior hasn’t been cleaned in months, if not longer. On the flip side, there was a groomer onsite (PM) with brown hair - she was so sweet and watching her groom another pup made our night! She got attacked by poodle kisses and was having as much fun as the pup."

"Very clean. Nice staff. Helpful girl when we went . Loved the geckos! And the turtles who were very active. Reasonable amount of selection and prices were comparable."

"Happen to see this Petco on our way home and stopped in to see what it was all about. Loved all the aquatics to look at. Plus I felt like staff was friendly and eager to help us out. Overall we were happy with what we seen and the stock yall had. Thank you!"