Community Counseling Centers of Chicago (C4) 4740 North Clark Street, Chicago, IL 60640

"They have a lot of bad therapists, but some are good."

"From personal experience the staff seems lovely. All my questions were answered. They said I should be receiving a follow up call to speak to a therapist soon!"

"I have been looking for therapy for over a year, and was so happy to get a call back from C4, and get an intake appointment setup. Even when I had to reschedule, it took emails and phone calls to get it done. On the day of the zoom appointment, the intake specialist never showed up, and never responded to my email after. Now reading all of these reviews, I'm starting to believe I dodged a bullet. UPDATE: So eventually I got another call from someone else with C4. The experience with Edwidge there has been completely different. She is kind, organized and is doing wonderful establishing a patient relationship with my son."

"I will only speak regarding my own experience. I strongly question some other reviewers claiming that the staff for this center must be writing good reviews. As if the center is doing nothing good for anyone. Often times we extend our experiences as if it’s how things are generally for everyone else. From my experience at C4, I have experienced nothing but respect from the workers. Have never been hung up on, or experienced fraudulent activity. I have been going to this center for about 14 years. I was blessed to have had great help from someone special, they no longer work at this center. However, due to changes in management or authority, there has been noticeable a decline in quality of care, causing this individual to quit their job at the center. Since then, this individual showed me care in transferring my case over to someone else, making sure to warn me of certain individuals who are not healthy mental health care providers. Even on this individuals way out of the center they showed me concern and made sure to assign me to someone great. Keeping away from the problematic individuals. And I am receiving great help. I personally believe that people’s bad experiences are likely due to the certain individuals, one of whom I was alerted to as being a major issue. However, they do not represent the number of great workers who do their job properly. I was told by my former helper that there are great workers at the center, a number of whom this person hired. And they were right. If anything, this center is likely going through a difficult situation right now under the new management and may need to experience a great change or improvement to restore certain aspects back to the healthy balance it once had. I will say that at any center for mental health there will be those who will have bad experiences, the key is to tell the difference between imperfections and truly ascertain if the center is an issue on a general level. As I said, I have been at the center for about 14 years. Have never gone through victim blaming, in fact quite the contrary or anything I’ve seen other claims they went through. I have experienced appropriate correction from my helper at times when truth needed to be spoken, and this was key to helping me to be healthy and to overcome much of what was going on with me. For the truth I am grateful, but I was never victim blamed. It doesn’t surprise me if some people have bad experiences anywhere. So, I won’t argue that this center can do no wrong, as I said it has been experiencing a quality decline. I’m sure poor decisions have been made in caring for some people and for those mistakes the center should take responsibility. However, in my experience, I will not leave the center at the moment. I’m getting great quality help and am happy with the services I’m getting."

"It's hard to believe that I'm the first person to be leaving a review for this place. C4 is an invaluable community resource for counseling and mental health services. The counselors and staff members are professional, caring and reflect the diversity of the city. We need more centers like this that make mental health services more accessible for members of the public who, for various reasons, may not be able to otherwise. There's also a pharmacy on the premises so you can pick up an prescribed medications directly on the spot. (Shout out to my own awesome counselor, Sherri Williamson, who I look forward to seeing every week.)"