Advocate Medical Group Obstetrics & Gynecology 9550 West 167th Street, Orland Park, IL 60467

"HORRIBLE STAFF"

"If I could give them zero stars I would. The receptionists sounds like they have a nasty attitude. One of the nurse practitioners was rude that after I left I called and left a complaint. She was not listening to my needs, she would talk over me, and because I told her that my work has me on my feet a lot she automatically thought I worked for Amazon…"

"Office staff had the audacity to give me attitude and pushback when I called to cancel an appointment due to a death in the family the morning of the appointment. When I informed the receptionist that my father in law had passed away that morning and I had flown to Pennsylvania to be with my in-laws for an undetermined amount of time, she threatened that I wouldn't be able to receive care unless I could immediately reschedule and stated "well then I can't help you" when I expressed that I was very frazzled due to grief and couldn't commit to a new date at the moment. When I finally gave up on figuring out next steps and asked her to just cancel under the premise of me calling back when I had a chance to plan my return to Illinois, she apparently decided not to because I received a call saying I no-showed my appointment that afternoon. The same individual told me I could no longer see my provider upon my return because I would be too far along in my pregnancy to start care due to being out of town for a few months - as if a doctor forgets how to be a doctor if you don't remind them by showing up before 16 weeks? Disrespectful, completely lacking empathy, and rude are the only ways to describe the office staff. Dr. Dy-Johnson herself was a perfectly fine doctor when I went to her for an annual exam, but given that I've now been turned away (despite seeking prenatal care while out of town and informing them I can have all records transferred prior to my return), I can't comment on her prenatal care. I would never go back to this office."

"Don't waste your time. You will call their call center only to be told you have an appointment and arrive for an appointment that nobody made for you. The utter incompetence of this medical group is astounding."