Elemental Center and Elemental Medspa 14484 John Humphrey Drive, Orland Park, IL 60462

"I have been a patient at Elemental center since 2016 and I can without a doubt say God works through Dr.Adeoye as he truly saved my life. I was going through a very alone and dark time and he was the first Dr to actually try to diagnose me. His credentials and good reputation are very much well-earned. Dr. Adeoye actually cares about his patients and their situation; he doesn’t just pass out meds like candy, he tries to understand you. Without him and his therapists I truly don’t know where I would be today. I highly recommend and If you’re lucky enough to get him as your Dr, you’re gonna be okay"

"Their billing is terrible. I'm actually ready to just report them to whatever governing body takes care of fraudulent billing. I can never get in touch with their billing department. They'll charge you months after an appointment after you think you've already paid your bill. One point I was prepaying but still getting billed months later. Every care provider I've ever loved at this place has left"

"If I could leave a 0 star I would. If you have depression, this place will only make it worse. I had to beg them to cancel my appointments because the service was so subpar. I told them the reason I wanted to cancel and discontinue my meds is I would rather be depressed than deal with their unprofessional service. The meetings only last 5-10 minutes. They don’t want to talk or help, them want to recommend as many meds as possible and move on. My last visit, Dr Nina double booked me with another patient and we both entered the tele health appt at the same time. She asked me to wait till she did the other ladies appt then 10 minutes later got to me and had me done in 5 minutes. To make it worse, they charge you 445 dollars a visit and the charge literally says the meeting must exceed 30 minutes when none of my meetings besides my initial intake lasted over 15. I cannot stress enough, avoid this place at all costs for the sake of your mental health. I haven’t had an appointment since August and they send me a 800 bill a week before Christmas, absolute joke."

"I want to share my experience with Elemental. I had two Therapist since being here. Both were great. Then back in March of 23 this year. I stop hearing from her and my medication management therapist. I have been trying through all communications email , phone, Facebook , you name it. I can’t go in because I don’t drive. My experience these last 6 months have been horrible, terrible. You should not just leave a patient with out communicating with them. I did one time however kept saying my insurance wasn’t covered for this therapist I was seeing come to find out that was not true. I have contacted my insurance company and check your bills these people will still bill your insurance and your are not a patient. BAD BUSINESS STAY A WAY! I have did everything in my power to get and appointment for months."

"I was a patient of this practice for approximately a year under Nina Osaghae, when Nina worked at this place, I was happy with the services rendered. My opinion of this place took a 180 after Nina left the practice. I suffered a back injury at work during a week of one of my appointments and I had to go to another doctor to take care of my back and I had to reschedule with this place because the times would have conflicted. I rescheduled for later that day and was told by the receptionist that I should give them a call if my other appointment would conflict with the rescheduled time. My other appointment in regards to my back inevitably ended up conflicting with this so I called no one answered the phone I left a voicemail stating that I would need to reschedule like I talked about on the phone earlier that week because my other appointment has gone longer than expected. I got billed for a no-show the next day and got left a voicemail by the practice to please let them know if I needed to reschedule which I did but it seems like no one listened to the voicemail that I sent. Which seems to be a reoccurring problem with this place because I couldn't get someone to answer the phone half the time when I was a patient there. I made an executive decision to stop taking the medication that I was receiving from this place because when I did take it and didn't take it people around me and myself didn't really notice a difference on how I acted so I came to the conclusion I didn't need the medicine and decided to cut ties with this place. I haven't done business with this place for 5 months until I had a appointment set up for me on the 3rd of October without my consent. I currently am going through a background check for my job and I am going to assume the appointment was set up because my medical file was ran however no one called me to see what would be an optimal time to set up an appointment. I had to call three times over the span of two business days to finally get someone on the phone to figure out what was going on. I understand if the appointment was set up because of the background check however under terms of principal and common courtesy it would have been nice if someone called me to set up an appointment seeing what time would work with my schedule instead of just setting one without my consent not taking into consideration if it would impede with other things going on in my life. I remember why I stopped doing business with them now. The customer service at this place is subpar."