Safelite AutoGlass 1818 Bingle Road, Houston, TX 77055

"Given that I am unable to provide a rating below 1 star, I am leaving thus review. This location is unprofessional to work with based on the most common trade to any business and that is communication. Poor communication and people skills when speaking to this business. The only good thing I can is that I did waste my gas or waste anymore of my valuable time in person. This location is not transparent with it pricing and actually documented it false advertisement. I strongly encourage for anyone seeking the appropriate repair or service to immediately go elsewhere and stay clear of this business."

"Went in for a windshield replacement and left with a broken A pillar interior panel, they didn't say anything about it when I left. I noticed and immediately turned around. The worker was extremely apologetic and it seems they are putting forth effort to remedy their error. The reason for the 2 star is due to what I assume was rushed work, or not very delicate handling. The rest of the windshield replacement seems fine. This is inexcusable for a repair done through insurance. I will update this review after they remedy the issue"

"These guys managed to scrape my leather steering wheel during the 2 hours they had my car for a glass replacement. I understand this was likely an accident however people pay good money for their cars and this lack of care for customers vehicles is telling. Avoid this location at all costs unless you want potential damage to your car."

"Michael did an excellent job in fixing my windshield. You can’t even tell the chip even happened. I posted before and after pictures for reference."

"First of all, myself and a young woman came in at the same time. Both of us had a 10:00 am appointment for windshield replacement. She got her car back in 45 minutes and I waited over 2 hours. After getting the car back, everything looked fine. However, 2 weeks later, we got a bunch of rain and my car was flooded with water from poor installation of the windshield. I called the number listed on the receipt and the lady who answered the phone was so rude. I told her what happened and she said, "This is Binswanger Glass, we don't replace windshields. Safelite does the replacement." She refused to help me setup a warranty appointment with Safelite even though they are one in the same. Anyways, I setup a warranty appointment with another location because the staff at this location was so rude. I will never return to this location and I will warn anyone in advance to avoid this location."