Precision Tune Auto Care 15750 Farm to Market Road 529, Houston, TX 77095

"I purchased a Groupon to use here which made the oil change cost $37.19. I walk in and talk to the man at the counter. I explain to him that I have a Groupon and show him it on my phone. He says okay and I wait about 2 hours with only one person in front of me for them to complete the oil change. He tells me it’s ready and I walk to the counter. He shows me the total which is about $44. I tell him I have a Groupon once again that I already paid for. He then shows me on the computer the charges he says the oil change is $37.19 per the Groupon and then I have to pay the taxes or whatever else fee they charge that made it equal $44. I say ohh okay so I’m only paying the difference of 44-37.19, correct? And he says yes. He charged my card the full $44. I told him I needed a refund and he proceeds to say he can’t do so and that I would have to contact Groupon for the refund. He said that they had misunderstood and were trying to price match the Groupon instead of actually use the groupon I paid for. I guess common sense isn’t so common. How would you think that when I first told you I had a Groupon and again when I was checking out. Would not recommend doing business with these people. Horrible customer service and also a huge waste of time. They will also offer you repair quotes that are way over the cost it would be to go elsewhere."

"Bunch of thieves. They quoted me thousands of dollars for a repair that ended up costing me $188. I suggest everyone to get a second or third opinion before going forward with an expensive repair. If not, auto shop like Precision Tune Auto Care will take advantage of you."

"Great service. They gave me a great price and had my car ready fast!! I will be going to them I. The future."

"Went for a simple oil change since they sent me a coupon for a $44 synthetic oil change and they ended up trying to get me to pay $1200 to replace a part (oil filter housing) that ended up costing me $160 to repair somewhere else! Coincidentally the guy had the exact part sitting on his desk to show me what he was referring to and also had 2 other vehicle there that they were doing the same thing to… how convenient! I’ll never go back here!"

"This place is AMAZING!!!! And they are the kindest group of people. The other day I got something stuck under my Suburban and I couldn't get it out. It was affecting the way my car drove and I was with my 9 year old daughter and I didn't want to make matters worse and be stranded. I pulled in and asked if they could help me get it out. I didn't need an oil change. I wasn't giving them profitable business, so I felt so terrible asking, but I needed help. They stopped what they were doing, brought a jack out and got the object out from under my car. I offered to pay them for their generosity, but they refused it. It's so nice to see this act of kindness this day in age. The next time I need an oil change, I'LL BE GIVING THEM MY BUSINESS! Their generosity won't be forgotten. Thank you again, guys!"