Pronto Air - Air Conditioning & Heating

"My husband and I cannot truly find the words to express how much we appreciate Pronto Air and the groups that work with them for their exceptional service. We have used Raul and his guys for several years. Our concerns are always looked into sooner than we ever expect and are explained to us in detail, with possible solutions, all in a caring way. Recently, the motor burned up in our HVAC system. They came the day we called and had an estimate for different solutions within hours. We chose to replace the system and two days later they were at our home replacing the system. The care taken to safeguard our home, cleanliness, etc. were top notch. The guys were very professional and respectful. Attention to detail, using top notch parts and materials (vs. old parts) was very refreshing to us considering so many others out there. We highly recommend Pronto Air for all your heating and AC needs!!! Thank you, Raul and guys!"

"Exceptional service - have used this company for about 11 years."

"These folks are amazing. My parents’ AC fan broke today when it was 106 outside. Raul was fixing it in less than half an hour. They definitely live up to their name! Highly recommend."

"I called Pronto Air due to some leaking water in my unit, and I am very impressed. I had been using one of the bigger "family" companies in town, but I suspected and heard rumors that they might not be so "family" anymore. The sad reality of business is that sometimes companies get too big at the customers' expense, so I always like to reevaluate my options every so often. Pronto Air hits that sweet spot between being small yet also professional. Raul took time to answer my questions over the phone, and he was very transparent about costs. He arrived the next day on time, and even added a clamp to my drain pipe so I can easily clean it next time. The price was very reasonable and he was quite friendly. This was just a small repair, but my A/C is old and when the time comes for bigger repairs, I will be calling Pronto Air. Thanks Pronto!"

"My AC quit cooling 3 days ago. I called a few local companies, support local!, and everyone did not have any availability for the next 4 days later. I still haven't heard back from one of the bigger players in town! A coworker recommended Raul and when I reached out to him, he responded immediately. Although he wasn't available that day, he was able to come out the next morning. I could've repaired my system myself but could not find the parts locally and wanted to make sure nothing else was wrong, so I went ahead & booked him. He was on time, in fact he showed up early!!! What was refreshing about Raul is that he didn't try to upsell me on anything. My system is 22 years old and the repairs were minor and normal wear & tear items. Needless to say, Raul & Pronto Air will be my go to HVAC technician from now on. Excellent communications, honest, reliable, and very reasonable!!! Love fantabulous customer service!!! Thank you!!!"