Calibrated Service Company

"The technician called to tell me he would arrive at my home between 1130 and 1135. (Pretty specific timing, so I assumed he’s looking at a GPS which tells him the time he’s arriving) All adults in my home work so my husband was on his way home to meet up by 11:30 and the technician called at 11:15 saying he was there. No one was home and he was leaving. I called the technician back he would not answer my call. I called the company itself and the lady who answers the phone was rude. She told me that there’s no way the technician told me that time, when I know he did. They could not get us back on the schedule. And there’s no way they’re gonna wait around on us because it’s over 115°. I am immediately, contacted my home warranty company and let them know that this is not a good vendor to use. I would not recommend this company to anyone, Unless you have all the Time in the world to sit at home and wait on them. Unfortunately most of us work."

"Great job was done on my A/C unit. Tom is very friendly and professional, also, answering and explaining all my question. I will call him again next service."

"I've had Tom and the CSC team out on a few occasions to do work on my HVAC's and AC repair. Tom is extremely professional. He likes to get in, diagnose, communicate his findings along with recommendations for repair and resolution. I've been extremely pleased and impressed with his and Cathy's communication and follow-up. I strongly recommend using CSC."

"Very Rude & Unprofessional behaviour from Technician Tom & from office representative Cathy. Guys, Don't go with this company for any of your project. Inspite of keep telling him that my Upstairs keep cooling without being called by upstate thermostat , he has no idea where to look and what to look. Even though i explain that imo somewhere in duct system , there's an issue and that's why my downstair thermostat not only cool my downstairs but upstairs too. Tom just keep giving me an unsupported idea about heat load and under capacity AC and all . I've called someone else and paid them for second opinion and they were able to identify the root cause , which was dampers to my upstair duct doesn't work and it always keep open which lead them to see my zone board which wasn't even working to send signals to dampers. Guys, if you have third party insurance and if they assign you this contractor, just tell them you need another contractor and not this one. I've went through BBB and found lot of complains there too. Inspite of having these many bad reviews these crew didn't learn their lesson yet."

"Calibrated was Fantastic. The quickest yet."