Sears Appliance Repair 7925 Farm to Market 1960 Road West, Houston, TX 77070

"This technician had to be one of the best we have ever had in our home. I commend Assurant Service. Whooped Ge in everything."

"Totally incompetent. Last week broke my cooktop and this week said it isn’t covered. Washing machine has been seen four times and now a hose needs to be ordered"

"Was asked to have a morning appointment and was not honored. Technician arrived 345P. Striking a conversation and asked if he has any more appointments afterward and said, one more for the day. Was 2nd to last appointment for the technician. Boy, the time frame needs to be better than 7AM-6P. That's a lot of waste of time for house owners. When asked about the front border plate ordered when it was in all good condition, he had no idea. Keep this in mind, he knew about the outer border plate and had just finished replacing the internal keypad and plate. When asked to go replace it since it was ordered, he had the look of I'm not interested/tired from all previous jobs because he would have to remove several internal components and redo what he had already replaced. He stated, just keep it for later as a spare part (over $100). So, the first technician did a diagnostic and ordered something that wasn't needed and billed my Home warranty company. Just wondering if SEARS is ordering replacement parts for the heck of it to bill the insurance??? Sounds like a profit for SEARS."

"The technician, Jaime, was very experienced and efficient. He found the problem, went to pick up a part, returned and installed so it was all completed with one visit. Exceptionally good and quick service at a reasonable cost."

"Paul is an incredibly experienced senior tech who was able to diagnose and repair our dryer within an hour including getting parts from the warehouse. He’s very amicable and took time to explain what the issue was with my dryer. I would request him anytime! Great job and customer service. He was so convincing that I ended up getting the whole house repair warranty program."