Tierney Plumbing LLC

"I usually use Mark Ondras, but needed a toilet installed quickly and Mark wasn’t able to do it (he’s very popular). We had Tierney Plumbing come out. They were able to get us scheduled very quickly. The lady I spoke with informed me it’s a minimum of an hour for the job, which would be $168.00 - and then thereafter they charge by 15 minute increments. I agreed. The job they performed seemed fine. However - the way they charge starts when the technician arrives in the van until the time they leave. So - even though the tech only worked for an hour and a half - they charged us additional time that he spent in the van when he arrived. Furthermore - the tech took phone calls and was texting while working. The owner said that doesn’t matter. We technically got overcharged $42.00 (which isn’t a lot), but they are willing to lose a future client over that amount. Waiting for Mark Ondras next time."

"I cannot recommend this company enough!!! We have a very busy house with three teen/preteen BOYS. One of our toilets suddenly started backing up into the shower (YUCK). So I searched for local plumbers and called the closest one to us. It was a large company and I wanted someone who could “fix it in a flash”. BAD DECISION. After I waited all day for them to no show I started my search again. I called Tierney Plumbing. They were very responsive and got me right on the schedule saying someone could be out within 2 hours! Yes please! We were even MORE surprised when the plumber called asking if it was ok for him to come EARLY! We were met with Joe and let me tell you…Joe is the kindest, most professional and RESPECTFUL man ever!!! He was efficient. He was careful with everything. He explained everything. He went over and above what he needed to to make EXTRA sure the issue was resolved. He educated us on some things and … most importantly… never said ONE negative thing about the “other” company. He spoke very highly of his own company, including the owners and other employees. He said they were all very family oriented and I can promise you… IT SHOWS! I will never ever call another company for any plumbing needs. I had no issues with their pricing either. We actually thought we would be paying a lot more than we did!! We also have a few leaky faucets and I will be scheduling only with Tierney Plumbing. AND… I will request Joe again as well."

"Own 7 properties in the area and have used Tierney plumbing for 8 plus years for different repairs. Called Baker Bros and Tierney for a repair at my Dallas property. On a Thursday, Baker went out and quoted $1113. On Friday, Tierney went out and did the repair without any contact for $1403. Asked why I never received a call and Jennifer advised that they switched to a new program and no longer had any property history in the system and did the repair when talking to the tenant. Asked them to at least honor the quote from Baker Bros since they didn't even call for approval to do the work. They wouldn't honor the mistake of changing systems. 8 year history of using Tierney all for nothing."

"Two busted sillcocks replaced in no time at all. Tierney dispatched Michael to our house. He was great in explaining the repairs as well as sharing insight on how to prevent such from happening going forward. Wish there was a slight break on the pricing of the parts though as we have been customers for nearly 8 years. Maybe next time? Either way, they do a great job. Thanks again Tierney Team!"

"We were recommended to Tierney Plumbing from an excavation company we had come out and perform work on our home and I am very pleased with the work they performed. Tierney Plumbing was patient and communicated clearly to us the work that they were doing on our home. Their pricing was very reasonable, considering they had to come out two separate times due to other unavoidable circumstances, and our family rests easier knowing that they were able to resolve our plumbing issues with top notch service. I would recommend Tierney Plumbing to anyone in need of plumbing services, and I would contact them again in the future should any other problems arise with our home. Thanks to the team at Tierney Plumbing, we really appreciate your work! ~Matthew Navy"