Mandalane Apartments

"This is a terrible place to live. I'm not sure where to start. The 3 mangers that they had in a 2 year time period. Lost my lease. Raised my rent in the middle of the lease. Attempt to change my lease date to a longer lease date. Not to mention for more than 5 months I had terrible roach problem since, my neighbor had them and they wouldn't be proactive in getting them out. Myself and my son suffer with asthma and the dirty carpet and disgusting bugs found everywhere and and the spray to kill then was terrible for our health. In addition we had a unit near the stairs and people would smoke under my unit. I couldnt have the door to the balcony open otherwise it set my asthma off. I made the office aware many times. Nothing done. My heater/Ac unit was broken it was not regulating the temperature correctly so, my bill was always higher. Sometimes I couldn't get the right temperature per the season. They always told me we don't have that part you need. Maintenance would get that part from an empty unit that would go bad very quickly instead of properly fixing it. The neighbors were very loud at night and would smoke more than a cigarette, drink etc and it would smell so bad. Not to mention water damage or trying to fix a hole in a unit above my son's bed. They stated, they would fix that when I moved out since, it was a few weeks before my move out date. The closet doors would always come off track, the elevators were always broken. I couldn't have packages sent there or they would get stolen. You get fined for everything including taking out garbage you can't take larger items when you move or it's $100 fine per item. Parking near the building is a monthly fee. The hallways smell so bad, they tried to use an air freshener to solve that problem never worked. They will tell you this review is due to people being upset when they move out but it's really all the lying they do and empty promises to fix, address situation and then raise the rent in the middle of the lease or ask someone to help you pay. I wouldn't leave here unless you had absolutely no choice at all. This is a google review and this company can't resolve this issue as I have moved out."

"Five stars for our building/property manager Rosa! Her proactive and attentive approach makes living here a breeze. Quick to address any issues and genuinely cares about the residents' comfort. The building is well-maintained, and their responsiveness makes it a pleasure to call this place home."

"I have been living here for more than 5 years and I can say with confidence that right now it is a great place to live, much better than it was before. I especially want to mention the current administration. Rosa Duarte you are doing a great job, thank you for that! They updated almost everything that could be updated, which is very rare for similar complexes. New pool, laundry, elevators, renovated the building inside, made a great new courtyard with a patio, are doing new renovations in the apartments and much more. There is a safe place and an excellent, newly paved large parking lot. Great job and taking care of the residents! Highly recommend!"

"I like this place and glad to live here! Perfect location, nice swimming pool, and a lot of free parking space. I’ve been living in Mandalane for 2 years, enjoy my staying here and really like my apartment. Great team and always ready to help Rick and Natalia! Thank you to Rick for his patience when I just moved in and had some difficulty with my English)"

"I've been living at mandalane apts since January. Almost a year! I love my apartment and it has a balcony where I can see the sunset every evening. Gorgeous! I have 2 dogs and everyone on the staff seems to love dogs! There's a new walkway with gazebos and it's lit at night. People gather here after work or mother's with their babies collect to meet and interact with each other. There's a beautiful pool and a basketball court. The staff is great and very friendly. They even remember our names! I gave it 4 stars in the beginning because when I moved in here there was a different management. Soon after moving the management changed and it was a ray of sunshine. So I give it 5 stars! ."