Delrado Apartments

"Horrible place to live!! Management is terrible and so is maintenance! I’ve lived here for about 10 months and it has been the worst experience. I went all winter with no heat and all summer with no air. I called the office plenty of times no one answered and I’ve called the maintenance number they gave me no one answered I went to the office plenty of times but no one was there and when I caught up to maintenance to tell them about the issues they told me I need to contact the office to put in a work order. When I finally contacted someone about the issues the maintenance guy came for 5 mins and said he would be back the next day to fix the issue. He never came back so I asked them could they just put the air conditioning unit back in my window since they didn’t want to fix my air but I waited weeks and finally I put it up myself then maintenance came a week later and tried to say he put it up. They don’t care about how their tenants are living and they don’t fix the issues they need to fix. This isn’t safe living conditions"

"Finding an Awesome Apartment at a Great Rate, is very rare sometimes, but I must say I have found a Jewel by moving to Delrado Apartments. I love it here!!! The size of my 2 bedroom unit is amazing. The Living Room area is fantastic along with the Dining area. Bedrooms are too adorable but the Jack n Jill style bathroom is everything. To top it off the Office Staff Ms. Ashley, is The Bonus. She is so sweet and personable. She is very professional added with her attentiveness to the Residents. Now if I can get my neighbors above me to knock off the excessive noise from 11pm to about 1am with the stomping across the floor sounding like they're wrestling bears, I will probably stay here for years lolol but I don't plan on moving I just want my neighbors to be quiet late at night."

"The property manager and maintenance team are so wonderful and helpful. They have done everything in there power to make my time here enjoyable I plan to stay a while. If you want a good place that cares about there tenants come out new neighbor."

"I was a tenant for THREE YEARS, paid rent ON TIME FAITHFULLY. Let’s back track, when I moved in 2016 of May. My carpet was not brand new just shampooed. The last tenant had the carpet for atleast a solid year as far as I know. So, the carpet was about 4-5 years old. As someone who knows fair amount about housing/leasing I’m sure it was going need a replacement after me. Again, normal wear and tear. I’ve been a tenant for three long years. The property manager Ruby, took my whole $600 security deposit due to wear and tear, also over the phone call I placed after a month of trying to get in contact with her. Because I called from a different number, she’s being ignoring my phone calls. She then explained my security would not be refunded due to a hole being placed in the vinyl. That contractor DCH placed, as I told her when they initially scuffed the floors and placed the hole in vinyl. Also, while they were servicing the balcony they did a very poor job in painting the ceiling also they messed up my paint. Which Ruby the property manager never contacted them or our maintenance for them to fix. What I find funny is that Ruby decided to pick and choose what she wanted to charge. She decided to keep my marble kitchen table with four espresso kitchen chairs for PERSONAL USE. Also, she said since we’ve been a tenant for three years that she would not charge for the paint. Which she did not. So I am assuming she will use MY UNIT as a MODEL UNIT for perspective residents. So this is all personal and financial gain. If you’re going to change for the flooring, then charge for everything else. That particular property manager is a crook and a liar. She will place nice and be lenient....just so you won’t report her. Then she said leave her a positive review and she will think about giving my deposit back. If this matter isn’t INVESTIGATED. Bauman properties- Delrado Apartments will be reported to Fair Housing, HUD, BBB, and whoever else I need to report this matter to. If I need to retain a tenant Attorney then I will do so. This is unfair to say the least. Mind you she never sent me a ledger!! I had to call as of today for her to send it. Not mentioning, she knew my new address. The Property manager Ruby are very shady folks!!!!"