Express Care of Mt. Vernon Urgent Care 1104 South 42nd Street, Mount Vernon, IL 62864

"Brought brother here today for simple covid test and still waiting outside for him over 1 1/2 hrs now. NEVER coming here again! 2 hrs now"

"My wife came in on Saturday just before 5:00 with a medical issue. She was prescribed medication to help take care of the issue. The attendant said they were going to call it in to the pharmacy immediately. As it turned out, no call was placed to our pharmacy. We went to every pharmacy in town to see if the script was ordered from a wrong one. I had to call back Sunday at noon when they opened to see what happened. As we already knew, no script was called in! My wife had to go almost another full day without the medication she needed. I might suggest an end of day check list with the 1st check off being, "Did all scripts get called to correct pharmacy". Then the person closing each day must sign off. To say the least, "Not a happy camper"!"

"Christy Kelly is the best doctor!! She also gives me my Botox and is very gentle with me."

"Came in for an issue with my ear and just a miserable experience. Incompetent people on staff as they tried to fix a problem and did not. I still have the same issue as I did when I came in. As a bonus, they wanted to charge more than my insurance wanted to. I would avoid this place unless it was an emergency and only then,"

"I drove up here from Buckner to get a pre employment drug screening. The email that was sent to me had all the information they needed even the account number to bill it to. The rude receptionist was arrogant and snotty and claimed I needed a form, because they dont know what sort of test I need even though I repeated PRE EMPLOYMENT. I ended up leaving here empty handed because one thing I have learned in 57 years is there is no arguing with stupidity"