Aspen Dental - Mount Vernon, IL

"I spent over 5500.00 on Comfort Fit dentures. They screwed up the first 2 sets of dentures. The third set was very loose so I started my adjustments with my 3rd pair but the first adjustment didn’t fit, still to loose. My second adjustment, I went to was canceled about half way through the visit. Nothing was corrected that visit but the staff told me that the second visit still counted as 1of my 3 adjustments. My 3rd visit for adjustment didn’t go much better. They managed to make them fit a little better, but the dentures had sharp edges on them. I asked them to fix the sharp edges and round them a little. They looked at me like I was nuts and said that was all they could do for me. This was about 3 years ago and they are still sitting in a cup. It’s hard to look at them without wishing that money was still in my pocket. I gave them 1 star rating but that was 1 star too many."

"I was terrified to go to the dentist after all these years. I had a mouthful of problems to address. Every single staff member I encountered was pleasant, happy, non judgmental, and did not lecture me. I especially liked the dentist. He took time to explain my options and take into consideration my anxiety, feelings, and savings. We came up with a plan I am comfortable with and they even worked with me on the overall price and payments. They made a referral to an oral surgeon and made me feel like he would be the right choice for my situation. I would highly recommend the Aspen Dental in Mt Vernon."

"Thursday, January 25th was my first visit to Aspen. I had broken my denture again, and I put it back together using a denture repair kit. I've repaired my denture this way several times and had no problems. This result was a painful experience. It hurt just to wear it. I knew I needed a new denture anyway, so I made an appointment since I knew my insurance was accepted by Aspen. Everyone was friendly, helpful and professional. I figured it would take about 3-4 weeks to get a new denture. Without asking, the doctor checked with the staff that make the dentures in-house and made arrangements to make molds for the new denture before I left for home. My wife and I went to lunch and I went back for a fitting. He told me that I would have a final fitting on Monday, January 29th and I could expect delivery on the 31st. I needed to be in Mt. Vernon on February 1st, so I made my delivery appointment for then; I live 30 miles from Mt.Vernon. So far, I'm very pleased with this facility."

"Staff was great. Had to have a tooth removed. I hadn't ever had one removed before and I was nervous. But the dentist, Dr. Bauer was great!! I only felt a little stick for the first 3 shots and nothing on the 4th. He had my jaw number in no time. He had my tooth out very quickly. I would highly recommend Aspen Dental and Dr. Bauer to anyone who needs dental care!! Thanks for the great care!!"

"The facility was modern and very clean. The staff was super caring, professional and friendly. I didn’t have to wait long. Every person who helped me today was very knowledgeable and thorough. They took the time to explain everything to me, answer my questions and make sure I was comfortable. I’m very happy I found Aspen dental and will continue to go there."