Mays & Associates, Inc. American Family Insurance 2227 Broadway Street, Mount Vernon, IL 62864

"Had deer slam into the side of my vehicle. Call my agent and he took care of filing my claim. Very pleased with the way my claim has been handled. I have no complaints about American family insurance."

"I got my vehicle insurance through American Family Insurance with the help of Sam Feller, it was easy and very pleasant. He was willing to answer my questions and find what worked best for me. Highly recommend Sam Feller as an agent."

"American Family is great! Sam was so helpful when I switched from Country Financial. They have great rates and made switching insurance providers such an easy experience."

"Heston is super helpful & extremely friendly. He made switching insurance carriers easy peasy. I'm very grateful. Thanks, Heston!"

"After my claim is closed will be switching companies and leaving American Family and I have been with them 10+ years.. I have had a claim for storm damage to roof and will not pay out..also called the Mt. Vernon office and Heston needs to learn a little manners on respecting the customer..we pay his wages. He got an attitude with me and alls I was asking for is help with my claim since it has been going on since July...Never got to talk to Darrell but Heston is his son so just a little warning you can pay premiums all you want but I'd it comes to the company paying out the can say denied..."