IDEA - European Furniture 6545 West Irving Park Road, Chicago, IL 60634

"I bought a sleeping sofa and bedroom furniture here. I am very pleased with the purchase because the furniture is of very good quality and is finished very precisely. Thank you very much to Artem, Grzegorz and delivery guys for professional and friendly service. I highly recommend this place, it was a pleasure."

"Beautiful furniture and very helpful nice people. Good prices too. Love my new couch!❤️"

"My wife and I bought a solid oak table, 4 chairs, and a bench from this store 12/30/21. This is the first piece of “real” furniture we have ever purchased, and it is such high quality it could no doubt last for generations to come. Grzegorz was extremely helpful answering all of our questions. The store manager went to great lengths to protect our items and tie them down in the back of our truck for safe transport. Everything about our experience shopping at this store was fantastic! I couldn’t be more happy with the purchase!"

"Great customer service. We were very indecisive about what we wanted, but the team of workers made decision making a bit easier :) Also: the store is very dog friendly ;) Highly recommend coming here for all furniture needs ! Update: We received our new couch from Idea, and we absolutely love it. It's very spacious to fit everyone comfortably, and it's an overall comfortable couch! As you can see by my second picture, our four legged child here agrees! I think it's safe to say he is the biggest fan of our new couch. He tested it out in stores (first picture) when we shopped (which they were more than welcoming to have him in as a little customer) and loves it even more now that it's in our home and he can call it his."

"Greedy and rude store management, overpriced and over advertised products. Paid almost 4 grand for the furniture but wasn't provided with free delivery (to local address). My expectations expressed to the store manager ended with rude response lecturing me with F.O.B. type of statements like: "..this is the U.S.A not Europe ...etc". No respect to customer whatsoever. I should have give up this purchase. My mistake I didn't and swallowed all of this. I just wanted to buy what my wife liked and make her happy. My store stuff experience was fairy positive up to the moment when I started to feel like I'm getting ripped off $$$ on the product I'm trying to order. This is because my (marginal) furniture customization requests started to be priced too high ($$$). In addition to this, store stuff become to contradict herself while presenting the product features. Proudly advertised retractable "sleeping function" had been quickly renamed to "foot rest" when I indicated it's design flaws. The furniture was described to me like "space industry product", which always look excellent, resistant to daily use, stains, water washable, scratch, cut, sunlight, kids proof...etc. Basically whatever I asked for I was answered, that it's proof of :) Once I took decision about placing an order, they were trying to sell me extra ($$$) furniture cosmetics to remove stains, discoloration or keep furniture in some impossible to describe logically, superior condition. Why I should need all this stuff when this what I am buying is resistant to everything I can think off ? :) The furniture, which I finally purchased (w/o custom changes and cosmetics package) become not so excellent in the reality. In the 2nd year of daily use the mattress deformed from the original shape, upholstery fabric worn unevenly and changed color. Sleeping function retracting mechanism started to stuck occasionally. All the failure symptoms are typical for European mid range class furniture products (IMHO). They just here receive all the hype and blessings for the supernatural product :) I don't think I'm going buy there ever again. I've learned my lesson already. For sure their competition take advantage of this."