Aloft Chicago O'Hare 9700 Balmoral Avenue, Rosemont, IL 60018

"Just wanted to thank the front desk staff (Daisy & Jaime) for helping me out with an item left behind, they were so accommodating! My 3-day stay was amazing and the room was perfect. Top Notch all the way around!"

"Great location outside of the airport. A few great dining options if you don’t mind the general price hike based on airport proximity. In my experience, the TV didn’t work initially, the single ice machine for the hotel, located on floor 2 was out of order, which required front desk support to get ice, and the shower leaked water all over the floor due to a bad seal on the door. Parking is fine but is a separate cost that needs to validated every time you leave/return. Stay somewhere else."

"Great hotel experience for the amount paid. Used this hotel to get a jump start on our early morning Ohare flight, so the airport shuttle was a great convenience and money saver. The rooms had everything we needed and the front desk was able to answer any questions we had! Pool, bar, fitness area, and parking available. More breakfast options would be a great addition."

"When I arrived I thought the building was closed for the night because there were no lights on in front of the building and with tinted windows I was not able to see inside. Once I tried the door and confirmed it was the entrance, the front desk person was very friendly and promptly checked me in. When I got to my room and turned on all the lights it was still rather dim except for right in front of the bathroom sink. The desk reading light was brighter than all other lights in the room combined. The room was clean and comfortable. I just prefer a brighter room. Overall the stay was fine. Some brighter lighting and signage out front would be a welcome addition."

"The room was nice and clean, the TV worked really well to sign into my own accounts. The bed was really comfy and everyone was really nice. One thing I will note though, beware if you are flying Delta or coming in from Terminal 5. The site mentions a complimentary shuttle but does not say anywhere that it doesn't come to Terminal 5 without a request. So if you are like me and stood out in the cold for an hour waiting for the shuttle, then when you finally call to ask where it is and hear on the phone you need to request it you're probably going to be as mad as I was."