Hyatt House Chicago / Oak Brook

"We had a king room. No issue with the main room. The bathroom was cramped. The vanity was much too small for our two toiletry items. The toilet location was cramped. When opening the hinged shower door, water from the door dripped quite a bit on the floor and towel mat. Other than that our stay was wonderful. As an Army veteran I received a very nice rate reduction. Thank you Hyatt. All services in the main entry area of the hotel were top notch! The complementary breakfast was delicious. Christina made us a delicious custom ingredient omelet. She was so accommodating and sweet. In the kitchen she makes all of the other delicious selections. The bar and the several food items they serve are very good. The seating is plentiful."

"Raul the bartender is the most awesome guy !!! He was prompt and attentive. I had such a wonderful time talking with him!! Gali is the most important part of the front desk! I worked a front desk years ago & she surpasses everything that you want in a person in her position! Francisco the maintenance man is so prompt and helpful in every aspect of the situation you are in. He helped me with my phone very professionally & quickly!!! I absolutely will be back !’ If Gali isn’t here when i come back I will cry!!!! Best Hotel ever!!!!"

"I love my stay here. What I thought was going to be a short visit, has turned into months and every day has been a pleasure. The staff is genuinely pleasant and caring. Monica, Rosabell, Gali, Jailani and all the reception and kitchen staff go out of their way to make you feel comfortable and welcome no matter what time of day or night. The facilities are very clean and if you have a problem, it is attended to immediately. I know when it’s time to go home that it will be hard leaving here."

"I stopped by from a long day at work. I was at the Bar there watching football. The server/bartender there Brandi was great. Excellent customer service. She was the only person there serving food and drinks. She did it in a very timely manner as well. I recommend this place for a night cap. The rest of the crew enjoyed the evening as well."