Hyatt Lodge Oak Brook Chicago

"This place is buried in the woods of Oak Brook. We didn't mind because we liked the woodsy and secluded feel. We didn't stay at the resort as we were there to just get spa treatments. The hotel is dated and needs a major face lift. The parking lot is far from the front entrance. Valet is very reasonable $10 (0-6 hrs). We got massages, facials and pedicures that were provided by a third party hired by the hotel. It wasn't the best service for the price. Our bill came out to nearly $700 as a couple and were required to pay 20% gratuity that came out to $140 for the bothe of us. Never again!"

"Be forewarned before you book a stay here. The guests are second class after any type of event taking place here. This used to be a Mc Donald’s corporate property. The staff is beyond rude. Unlike any other hotel I have stayed at. If you are a regular, they could care less. If you are a World of Hyatt member, they could care less. Good luck even getting a bottle of water. Then there’s the parking. There are a few precious spots close to the hotel but they are not for guests. The guest lot is about a 10 minute walk. Not bad if you want some exercise but terrible nevertheless. They have an inconsistent, extremely rude valet that’s kind of there and kind of not. Supposedly they have a shuttle from the lot but again, no rhyme or reason on when or how it works. Do not leave valuables in your car. The lot is a free for all. If parking at night, have some personal protection on you- at least a flashlight or mace. Rooms are dated and old. Be careful with your valuables there as well. While staying there , a half naked dude was wondering around the hotel and no one said a word to him. Yet as a Hyatt member you are treated with disdain"

"If you are planning to have a romantic getaway, turn around, not the spot at all. Extremely opposite to romantic. If you are looking for a family spot for kids to hang out, you have reached your destination. The rooms looked average, services were below average- not even complimentary water bottles available. Pool and the gym was filled with kids in it. Location is good. Food and beverage prices were okay as well. This place just didn’t work well for me and my husband."

"My wife and I recently had the pleasure of staying at the Hyatt Lodge Oak Brook Chicago, and it was an experience that exceeded our expectations in every way. From the moment we arrived, the check-in staff greeted us with warmth and professionalism, setting the tone for what was to be a truly remarkable stay. One of the highlights of our visit was the opportunity to walk our dog along the paved path adjacent to the hotel. This allowed us to enjoy our walk without having to trek in the mud. Dining at the hotel's restaurant was an absolute delight. I indulged in a smash burger, while my wife savored a steak sandwich—both dishes were prepared to perfection, offering a taste that lingered pleasantly long after the meal. The quality of the food was matched only by the exemplary service provided by our waiter, who ensured our dining experience was memorable and enjoyable. The amenities at the Hyatt Lodge Oak Brook Chicago further enhanced our stay. We took full advantage of the hot tub and pool, both of which were impeccably maintained and provided a perfect relaxation spot after a day of exploration. The hotel's proximity to the mall and a plethora of excellent restaurants added an extra layer of convenience and enjoyment to our visit, making it easy to experience the best of what the area has to offer. I wholeheartedly recommend the Hyatt Lodge Oak Brook Chicago to anyone looking for a luxurious and comfortable stay, complemented by outstanding service and amenities. Whether you're visiting with your spouse, family, or pets, this hotel promises an unforgettable experience tailored to meet the needs of every guest. We are already looking forward to our next visit, confident in the knowledge that it will be just as wonderful, if not more so."

"This was a quiet, cozy, kinda hidden hotel, perfect for a weekend getaway. Rooms were comfortable and the hotel is close to Oak Brook Mall for an easy shopping day. We loved swimming in the pool and just lounging in the hotel room/ on the balcony. Staff was super friendly and even with an event going on in the lobby, the wing of the hotel we were in stayed quiet the whole weekend. This hotel is incredibly reasonable in pricing for how nice it is. We'll have to come back in summer to walk the paths that were closed for winter!"