Hyatt Place Chicago/Itasca

"The best thing about it is that it was very convenient to where I was needing to be. Also, the breakfast is absolutely stellar – the best I’ve seen anywhere. the bed is very nice, But the sofa and chairs aren’t very comfortable.. Upkeep on the whole place is below average—There’s always something wrong with something. it took days to get a microwave delivered to my room. The people at the desk range from being very pleasant and engaging to downright rude. I will say that the manager went out of his way to help me replace meds that the housekeeper had inadvertently knocked into my sink. That was super."

"I decided to book this hotel mainly because of the good reviews here with great breakfast. It's good but I probably will not book in the future if I have a late flight as it's a little bit far from the airport which I also have other good options near O'Hare. The room is big and comfortable. Beautiful view and clean. However, after we checked in after 9pm to be in our room, we found out the heater system was not working. Their in room phone was also not working so we basically needed to go to the lobby to report the issue. We just didn't bother as we were all very tired after the international traveling. The breakfast is indeed pretty good. Nice, home kitchen style display made is feel at home. Hashbrowns, cage free boiled eggs and sausage links were great. They also have great coffee, juice and milk options. It's really the top for breakfast included hotels. The oatmeal though was so dry. Brown sugar also was in clumps. I needed to add milk. Gym is 24/7. Indoor pool is awesome for my kids as well. Will recommend. It's nice to stay when we were flyingg back for Thanksgiving day!"

"The staff here are amazing! The breakfast both tastes great and sits well - perfect for travel! The rooms are quite nice and even though we are relatively near an airport, I have not had any sound issues. Although I am on a low floor so it might vary. The atmosphere and people running the facility have been most delightful!"

"A good Hyatt place. Breakfast was a bit chaotic. There were a lot of guests so I guess I can't blame them but they ran out of plates for a while and it was very crowded. The room was clean and had everything you expect from a Hyatt place. Service was good."

"Quiet location in a business/office park, accessible to restaurants and other services. Rooms are nice, clean, and modern. Staff are very professional, pleasant, and accommodating. Gee-Gee was a pleasure to work with during my check in process and all throughout my stay! It was nice that she also remembered me on my return. I will stay at this hotel every time I'm the area in business."