WoodSpring Suites Carol Stream - Chicago

"Have been here for awhile now. Pretty soundproof, clean and great location. The staff has been helpful and accommodating. They’ve done some upgrades while we’ve been here and now the free WiFi is awesome and bright lighting around the entire property."

"Called this location initially. Spoke to Briana on 2 occasions. She's VERY nice and helpful on the phone. I recently checked in here. LOVE IT. So affordable and CLEAN. Quiet for a busy hotel. Great location too. Most of these reviews that are bad are wrong and or lying. Not sure why the bad reviews? I've had nothing but a GREAT experience!"

"The rooms are nice but don't have curtains over the mini blinds so there was a lot of light leaking in. The check in desk closes at 10 PM, so when I arrived I had to call after hours support and someone came down to check me in. Key card machine was down so we had to be let into our room by management. Staff was very nice and kept apologizing for the inconveniences. I'll try it again the next time I'm in town and update the review."

"They board up the front desk with shades after hours. they put up signs that basically yell at you for holding the door for a neighbor or family (basically telling you not to do that) they have the most dirtiest laundry rooms and not to mention expensive. The staff is not really helpful and pretty lazy! (Watch your back because the staff will likely steal money from your card if they feel like it) This place will steal your money, and even the staff if your not careful."