The Barking Lot Of Wheaton 2201 North Gary Avenue, Carol Stream, IL 60188

"I took both of my dogs, one who is 6 years old and the other who is a 16 week old puppy. The groomer said our older dog was an angel and said the puppy “needs some work.” The lack of empathy was alarming, otherwise the other staff was kind. Once we got into the car my boyfriend noticed blood. She has 2 wicks that were exposed and it got all over me and my car. When I called the groomer, she said it must’ve been the dogs fault. I understand puppies can be difficult and our puppy isn’t fond of strangers, but the lack of empathy until I sounded frustrated on the phone is very disappointing. Our older dogs muzzle was uneven and they cut his tail when we asked them to not do so. We are now noticing small cuts on his skin. Our puppy also has two deep mats on her muzzle which I may have missed on day to day, but she’s never had issues with matting so far and we brush every other night. It took some time, but I got them out. I also had to trim one of her ears because they were very uneven. When I first called they told me the puppy cut would be $45-50 and I was charged $71. To say the least, we will not be coming back."

"Crystal groomed my Shih Tzu grand pup last week. It was her first time grooming him and this is a breed that can be groomed in many ways. When I arrived I requested a couple of adjustments and she gladly accommodated. He looked so handsome! Thank you Crystal! I’m glad I have a local groomer that I trust!"

"Mostly love this place for nail trims. Occasionally they don't get them short enough but my girl is not an easy trim so it's fine. Good customer service and wonderful staff."

"I called The Barking Lot, explained that my 5 month old puppy has had sanitary grooms but needed a full haircut. They said not a problem and it would be $60. My mother took her in for me as I was working, the groomer said she would “try” to groom her, as if she knew she wasn’t going to do it.. 2 hours later, my mom picks up my puppy who only had a bath and a HORRIBLE sanitary trim (she has been licking her privates since going in). They still charged the $60 for doing basically nothing. The explaination of not grooming was my puppy was too anxious… of course she was, it was her first haircut, do your job, she will get over it. I asked for a refund/said I was overcharged or to try again and they said the manager would need to call me because the price was correct. I have not heard back from the manager. And if a sanitary trim and bath is $60 than that is outrageous. I will never go back there again."

"The Barking Lot has been such a blessing for me. I am able to get my service dog good quality food that is not available at large pet stores; as well as entrust their caring staff with my life line for grooming. My service dog loves going to get groomed, and they do an excellent job listening to my requests and having him clean and looking his best while out working in public. Both their products and services are very reasonably priced which is a big relief when on a tight budget. I would recommend them to anyone interested in quality food, treats and grooming for their special 4 legged friend!"