Drury Plaza Hotel Cape Girardeau Conference Center

"Love this hotel! It is always very clean and they have great amenities that other hotels usually don't have. You get breakfast that has a lot of choices, as well as a dinner with some beverages included. I stay here each time on our drive down south with family."

"I recently stayed at this hotel. Was very impressed by the cleaniness, free food, free drinks etc. However, the encounter I had with the on duty manager, Jaime E ? was very unpleasant. I myself as a manager was appalled at her unprofessional manor, her rudeness, and incapable behavior to try and satisfy a paying customer. Because of her, my decision to stay at this hotel again is questionable. I hope you retrain your customer service agents to handle situations with professionalism with ease"

"Nice, quiet rooms. The included drink coupons and an actual hot Breakfast really added value. Our room has no issues with scooter compatibility. The shampoo/soap on the shower wall, as the common environment trend, is slightly problematic so if this is a problem for you, be prepared to BYOS(hampoo|oap). EV charging would have been cherry ,. But none was advertised and the Tesla station is like 4 miles away. Charge on the way in for the night because you won't have time to precondition the pack in the morning."

"The bed was super comfy, and the room was very clean and nice. Only reason for not giving 5 stars is the road noise was terrible. I was constantly being awoken by truckers engine breaking on the off ramp."

"I stayed at many Drury Inns in the pass with NO problem. But when I stayed at this location I had a problem with my thermostat. I didn't get warm. I call front desk they came to my room to see what was the problem. Tried to tell me the fan had to be off and if the fan was on it would blow cold air. The brought me so extra blankets. When I went to check out told the manager the situation. He tried to make it seem like I was stupid. On his phone looking at the temperature of the room on his phone. Saying it was working properly. I don't care what he said the room was still cold to me at 74-76 degrees. He said was was going to tell the maid to check the room out. But what good it was going to me because I was checking out. So I couldn't tell if they checked or fixed the thermostat. I felt the manger thought I was lying."