Fairfield Inn & Suites by Marriott St. Louis Pontoon Beach/Granite City, IL 5224 Commerce Parkway, Pontoon Beach, IL 62040

"Just reserved a room, picking up a vehicle close by. Michelle answered the phone for my reservation and she has amazing customer service. Was way nice, spoke to me way kindly, and made me feel like I was being taken care of for sure. Her attitude alone is worth making a reservation with this place. Hope the hotel knows how awesome she is."

"Stayed here for a week during business: There’s a lot of reviews mentioning a sewage smell at different time frames. I don’t know what happened, but at time of my stay they seem to have gotten it handled. Angela, and many others, at the front desk is wonderful and strives to serve with a smile on her face. Breakfast is okay. It’s hotel breakfast, folks. There is bacon or sausage every day as a plus."

"Great stay! I spent 10 nights in this hotel and will stay there when I return someday! Room was clean and comfortable, and if I could give the front desk more than 5 stars, I would! Michelle and Lexi were the BEST! Soooo sweet, always smiling, and were helpful as well. The others at the front desk were also great. Just an overall great stay! Thanks so much for making my home away from home a great and relaxing experience!"

"The room I stayed in smelled like marijuana and it gave me a headache. The breakfast was nasty and tasted like I was eating microwave meals. There was mold in the shower and around the toilet was a ring of filth. I stay at many hotels in my line of work and this one is on the top 3 of the worst ones I have ever stayed at. I will not be back at this one unless I have no other options."

"Clean, quiet and within walking distance to a Mexican restaurant. The building is either a new build or has been recently renovated. Everything was nice and pristine. Not much else around besides that Mexican restaurant and a gas station but a decent enough spot to stop just off the highway."