Bergheim Pet Hospital & Clinic

"We have an older dog that is nervous about vet appointments. He needed a thorough checkup, vaccine, and to have his teeth cleaned. He went to Bergheim for the first time, and, very unusual for him, he did not get nervous at entrance. Usually he crouches under us to get away from the front office situation. But here, the front office had a warm and friendly feeling that obviously calmed him. A lot of that was due to Dr. Christina Kresser, who made sure to consider his nervousness, his age, his allergies, and that he was comfortable and well taken care of throughout the whole appointment. And also the receptionist and the technician were very nice, engaged, and competent. When we picked our dog up, he was calm and has recovered without any trauma at all. This is an unusual experience for him, and so nice for all of us. Today, the next day, as you can see from the picture, he is moseying around completely normal. He is bright eyed, and with beautiful teeth!"

"I wish I could give 0 stars for this horrible place! Elizabeth the manager is a complete nightmare. She is very rude, uncaring, confrontational, and does not want to help anyone. The dr then proceeded to send me my pet's file knowing that he had no food and was almost out of his meds he must take everyday! The doctor says "good luck" in her email. No compassion no sympathy or empathy. This place is OK with your pet's suffering. They are not there to help. BE VERY AWARE!"

"Friendly staff, good with the dog and everyone made time to greet my pet. A 1-year old dog check up visit and all shots was $280 for the 15 to 20 minutes that we were there. This number seemed a bit more but not by much based on calls prior to setting appointment, understandable since there are so many variables. The only dislike is that they want you to use their pharmacy, if you want an option to shop and need a prescription they mandate another $8.00 in order to get a prescription. Business manager called to review the policy and seemed judgmental, although respectful. My rub is that this was my first visit based on reviews, I am looking for a small town feel. Their position on wanting another $8 after collecting $280 for visit and blood work seems petty and only focuses on the money not the well being of the pet! Good Luck!"

"Luna & Nova's had a fantastic first visit together here! Everyone was so nice & they didn't mind our million questions! I'd highly recommend Bergheim Pet Hospital & Clinic, we ❤️ loved them & so did our puppies."

"New to the Boerne/Bergheim area and everyone was absolutely wonderful! Super friendly, knowledgeable, understanding, kind, compassionate and they really took care of our 12.5 year old yellow lab. She can be a handful at times and they literally got on the floor with her and made the whole visit seem like they were playing. Highly recommend Dr. Mikeline Gladman & Support Staff Morgan at Bergheim Pet Hospital & Clinic!"