Walgreens

"Don’t ever go in the drive they for a prescription. Management has no common sense. I sat in the drive they for 15 minutes waiting while a black Dodge Durango waited for a prescription to be filled. Management didn’t have the wherewithal to send them inside. Poor management"

"Stay far far away. Pharmacy staff is very very rude. Don’t care to help. And will Make you wait hours then send you away. Using Walgreens my whole Life and first time using this location since moving and it will be my very last"

"I went in to get a prescription for my sick kid after driving 30 minutes. They told me to come back in an hour. There’s a snow storm. I waited and came back. Someone was helping me at the drive through window. I gave them my insurance card. She told me I needed different information. A girl named Erin took over, didn’t explain why, was shouting loud enough for the whole parking lot to hear her. She was treating me so poorly and so aggressively because she thought we didn’t have insurance. The fund office for our union is closed and they refused to look up the info for scripts. Erin said we do not take medical insurance will not help you find the info. I told her I would pay the price of the antibiotics and she told me because I had an insurance problem that I would have to wait another 20 minutes. I asked them why they didn’t call me during the hour to get the info the needed and she said they don’t call people. This customer service experience was so terrible. When I told her I didn’t appreciate how loud she was being and how I felt she was treating me assuming I don’t have insurance she didn’t even apologize. She just kept talking over me and arguing with me. I will be switching pharmacies. And based on all the other 1 star reviews I guess I should have known."

"Don’t bother making an appointment for a shot/vaccine, unless you have 2 hours to waste. Made one for 12:15pm and checked in at that time. Waited until 12:55 and before I left. If they’re understaffed, they should space out the time slots farther for the appointments so people don’t waste their time waiting. Update: the store called at 1:23pm to check if I’m still there. So it takes about an hour after the appointment time (during peak times/season) to actually get the shot."

"I scheduled an appointment online at this facility for a COVID vaccination. When making the reservation answered all the questions about current health. Great appointment set for 8PM September 25 2023, received a text message confirming the appointment and received an email with a confirmation number. So far so good. Went to Walgreens arrived about 7:45. Saw there was a line at the Express RX Pickup window so I went to the Consultation window (which I've done many times before at other Walgreen properties), at the window I indicated I had a 8PM appointment and showed the email with confirmation number. I was then told I needed to wait in the Express Rx Lane. I finally got to the counter as the line was 11 deep. Its now 8:35 PM, been here 55 minutes so far. I indicate I have an 8PM appointment for a vaccine, provide my name, DOB and address. The person behind the counter spends time entering some info into the computer, then runs in back, this happens about 3 different times. After about 15 minutes the person behind the counter hands me a clipboard with the same set of info I answered on the Walgreens app when scheduling the appointment, it's now 9:15, been here 1 hour and 30 minutes for an 8PM confirmed reservation. I look at the person behind the counter ask why I need to fill out the same questionnaire l filled out on the Walgreens app, no answer provided but I needed to provide the same information provided earlier at home. Its now 9:20 I tell the person at the counter good night and proceed home. WHAT A WASTE OF TIME."