Dunkin' 9800 Illinois 47, Huntley, IL 60142

"I'm a dunkin fanatic. I come here everyday due to moving and can't find another one on my way to work. Everyday the coffee tastes old and yuck. I get a latte so I'm not sure how they mess that up but they do. Corp needs to come in and see what's going on in this store. Are you using old beans? I don't understand how this coffee is SO bad!"

"It's good make the drinks good but Everytime I go here to get a maple bacon wrap it's never maple just plan bacon Ive asked for extra seasoning they put on the bacon for the maple flavor so I would think they would get the hint to not forget the maple bacon flavor they never do I opened the bag at the window to make sure it was maple bacon wrap it wasn't tried explaining it to them but the guy at the window and the female that said she made it both had a attitude I tried to ask where the maple bacon was because all I smell is plan bacon and see none of the flavor over the bacon story short I never get it here anymore I go down the street to Algonquin to get mine"

"Ordered a large coffee and was given a cup that was half full. After complaining a female worker with curly blonde hair started to argue with me and told me to order something else. Horrible service. Food was hardly warm."

"Just went to this dunkin and ordered a whole mess of donuts at the drive thru for a bunch of people at my house which they didn't have some of the donuts they advertised having. Get to the window and find out they no longer accept $100 dollar bills. So message to everyone out there no matter how much you buy from dunkin donuts don't bring any bigger bills than 20s or you will be starving and have a bunch of passed off kids like me."

"Not sure if the people working there are trained incorrectly or just lazy to read instructions on the order placed via Dunkin App. Why have the capability of customizing an order on the app, if people working at your store are not going to read them let alone follow them. I ordered everything bagel (dark toasted), what I got was a untoasted bagel with butter slapped on one halve of the bagel. The bagel was cold, not even luke warm what a waste."