Baymont by Wyndham Jacksonville 1914 Southbrooke Road, Jacksonville, IL 62650

"ROACHES GALORE!!!!!! My stay at Baymont in Jacksonville was nothing short of a nightmare. From the moment I walked into the lobby, I was greeted by a musty smell that hinted at the lack of cleanliness lurking within. Despite my initial reservations, I proceeded to check in, hoping for the best. However, as soon as I entered my room, any hope I had vanished. The sight that greeted me was appalling. Cockroaches scurried across the floor, walls, and even the bed. It was as if the room was their own personal playground. The filth and neglect were unmistakable, making it clear that cleanliness was not a priority for the staff. To make matters worse, during the night, I discovered that my beloved dog had gone missing. Frantic, I searched every corner of the room, only to find a small opening in the wall where the cockroaches seemed to have made their nest. It was then that I realized they had taken my pet. The following hours were filled with panic and desperation as I pleaded with the hotel staff for help. However, their response was dismissive and unhelpful, leaving me feeling utterly abandoned in my time of need. In addition to the unsanitary conditions and the loss of my furry companion, the amenities promised by the hotel were severely lacking. The Wi-Fi was virtually nonexistent, the bedding was stained and worn, and the overall atmosphere was one of neglect and decay. In conclusion, my experience here was nothing short of a nightmare. From the infestation of cockroaches to the heartbreaking loss of my dog, every aspect of my stay was a disappointment. I strongly advise against staying at this establishment unless you have a fondness for filth and a desire to risk the safety of your beloved pets!!!!"

"0 STARS - Do NOT recommend this hotel to anyone especially single females. A male worker went into my husband’s room last night at 1030 pm to “clean” the room. He did not announce himself but just entered. My husband jumped out of bed in defense mood cause he had no clue who was entering his room in the middle of the night. Wyndham do better at who you allow to use your brand."

"Please do yourself a favor and do not stay at this hotel unless you really have to. I do not recommend staying here. I was on my way home from new Paris. Ohio to Missouri. But had to stop here at this hotel from driving on icy roads They claimed to have breakfast but when I went to have breakfast this morning. It was nothing but scrambled eggs and cereal. Also I used the shower this morning to take a shower and when I went to try to turn the water off. And wouldn't turn off the knob was stuck. It was very hard to try to turn. So I called for help. And the gentleman from the front desk couldn't get it to move. So I had to leave the shower water on. So I informed them so I didn't get charged for it. Also, if you pull into this hotel and you see absolutely no cars. But one or two do Yourself a favor and go across the street to one of the other hotels."

"Booked this hotel for a college track team due to its close proximity to the track meet. Will not be staying here again! We called ahead and the manager was friendly, helpful, and accommodating. We thought everything was good to go, but upon arrival Friday at 7:40pm everything went south. We were told we'd have to pay for each room separately, demo was going on (*which was never mentioned on the front-end*), and when we went to breakfast there was nothing, but cereal.....21 athletes and all you have is cereal... Especially, when the manager even took the time to ask how many would be in attendance to ensure there was "enough" breakfast. Come on! Pros: Price, location, and plenty of parking available. Cons: Condition of hotel, poor breakfast, and creepy male occupants. **DO NOT STAY HERE IF YOU ARE A SINGLE FEMALE*** TOO MANY STRANGE MEN WANDERING THE HOTEL. Our female athletes were told not to leave their rooms unaccompanied."

"My wife and I had reservations to stay at this hotel over the weekend for our 34th anniversary. Had a room with the Jacuzzi tub. First impressions is we were the only one there. The tile coming up in elevator with spilled soda on it. Walked down the hall and 4 rooms had drywall missing in hallway and were marked to be demoed. We thought we would just give it a try. The water was lukewarm at best. Told to wait 5 minutes. Did that no change. Then said we were checking out and not staying. We had been there 30 minutes tops. We are in the middle of disputing the charges for the first day. We stayed in hotel across the street for 2 days. THEY HAD NO ONE STAYING THERE the entire weekend. Spent hours talking to Wyndham and put in complaint. This is the worst hotel I have ever stayed at."