Walgreens

"Normally I don’t have a problem here but why advertise your 24 hours when I try and come at 1:30am and doors are shut and locked but there is still a car in the parking lot!"

"The staff here is really on their toes and are super friendly. The employees are very knowledgeable on where things are in their store. It is a clean store and their shelves are full. It is real rare if they do not have the things I need. Thank you, Walgreens on Charles Street!"

"The only reason I’m rating at one star is because they won’t let you go lower. By far the rudest pharmacy staff I’ve ever encountered, and having worked in healthcare for 15 years that’s really saying something. They literally spend half the conversation telling you what they can’t, which is usually more like won’t do to help you. They should close this location and make it a DMV"

"Between their faulty automated system and lackluster customer service Walgreens has left me quite literally gasping for air on more than one occasion as i have to run from pharmacy to doctor to pharmacy again to diagnose whatever technical flub-up the staff cant seem to navigate. At this point im probably switching pharmacies. Other Walgreens locations have had different issues with the same effect. My chronic illness is never going away, make my scripts available ffs, and if you cant; i know hands are frequently tied, tell me what to do next. These people are acting like im trying to order a cheeseburger and not medication i need to breathe and live comfortably."

"Don't fill your prescriptions at the Walgreens at 2323 Charles St in Rockford IL. In fact, just don't shop there at all. This Walgreens has a prominent sign, lit at night, saying "24 Hour Pharmacy". This is blatant false advertising. The pharmacy is not open 24 hours, and has not been for about a year (I'm writing this review on May 16, 2023). My wife was prescribed medication after an ER visit. Based on this Walgreens false advertising of being a 24-hour pharmacy, we had the prescription sent there. The prescription was processed and we were notified a few minutes before 10 pm. When I arrived shortly after 10 pm the pharmacy was closed. A helpful assistant manager contacted the ER and had the prescription moved to the CVS (actual) 24-hour pharmacy at 110 S. Alpine Rd. When I went there to pick up the prescription, I had to pay out-of-pocket for the prescription because, of course, the records showed that the prescription had already been filled at Walgreens (though I was not able to get it). For us this was an inconvenience. But it's easy to imagine this happening to someone who could not afford to pay out-of-pocket. Or for this to happen when the helpful Walgreens assistant manager was not on duty. Or when the doctor at the ER was not available. False advertising should not be rewarded. Don't shop there. And certainly don't send prescriptions there."