Holiday Inn Express & Suites O'Fallon/Shiloh, an IHG Hotel 3396 Green Mount Crossing Drive, Shiloh, IL 62269

"This hotel is starting to show some age and could use some updating. The location is a little cicuitise to get to. It is tucked in behind a shopping center with several good places to eat within a few hundred yards. Plenty of parked for RV's and large vehicles."

"Tried to get a room, website said 86 at first then 103 when I rechecked before I got there. When I tried getting a room the price is magically 150 and all they could say "idk maybe it's tax" nah I'm good ill go somewhere else."

"As soon as I arrived at my room, the heater/ac would not come on, and the room smelt of chlorine ridiculously. I left to get food and reported to the issue in which they did address before returning to the the room, but the thermostat itself continued to have issues the remainder of the weekend. The tv and appliances are very outdated. I got a room at the end of the hall, and the room service was in and out slamming doors at 8am in the morning. Overall, it's not a great experience with this location"

"Just remember to pull the door closed all the way before you put your card in to open the door. The beds were good like always they treat me like I am a welcomed guest(holiday inn). Even when I'm problematic lol. We didn't get breakfast but that was cause we were out too early 5am. Stay was good watched some great movies and the employees were outstanding. Ran into the maintenance guy without knowing, he was pleasant seen we were having troubles and told us what happened in cause it happened again... pull the door closed first lol."

"I love the location , I love the hotel , it’s clean, the pool and the gym are always smelling clean and ready to use. The staffs are all nice and kind and courteous , the housekeepers are kind and quick to my concerns. The breakfast has a lot of choices and the coffee is great! Kia is cool and pro active… ♥️♥️♥️ Will definitely book here again and I highly recommend it."