The Pool Depot 3548 South Hills Avenue, Fort Worth, TX 76109

"Unfortunately I guess I am one of two people to have had really poor service. I was going to leave it alone until the owner called me. The dude called me unaware of issues (which I doubt), likely wanted to sell me a service I did not need, and then got off the phone as fast as humanly possible after hearing that I was unhappy, but that I’d pay the bill and want to move on. His response was “great”. Personally, if I ran an organization I’d like to understand what was so poor about the service but that’s okay. To each their own. Zero out of five stars, do not recommend. But don’t listen to me - listen to all of the other positive reviews. Clearly this organization is “very good” more often than they are “God awful”."

"Matt, from “The Pool Depot” team (Weatherford) is a great guy, who after I met him on his first visit proved to be the Pool Professional I had hoped for. It’s been two decades since having a home with a pool and, while I recall learning about and performing all the maintenance myself back then, what I really appreciate now is having the trust-relationship with Matt and the excellent team from THE POOL DEPOT to take care of everything so my family can just enjoy the pool all season long! Matt was quick with checking chemicals, checking the filters and pump status, brushing the pool walls and steps, scooping up surface leaves, cleaning the skimmers, verifying the sweeper, and more. (Watching him work so efficiently reminded me of all the tasks I used to do but which took me 5X as long to complete.) Thanks Matt and The Pool Depot!! 8/8/23 - UPDATE Greg has been maintaining our pool for many weeks and the pool has never looked better! Great job!! Yesterday, I met another member of the Pool Depot team, Noble, and he was filling in for Greg, who’s wife was having a baby - Congratulations! Noble answered several questions I had and was very helpful in addition to doing a great job cleaning the pool !! I highly recommend the Pool Depot team!!"

"Excellent customer service. All of the staff at The Pool Depot have been so helpful and have gone above and beyond in helping us with the the start up of a brand new pool. This is our first pool and the staff have been so patient with our many questions. They have given us so much good information and taken the time to teach us about our equipment. We won't go anywhere else to have our water tested and purchase supplies/equipment. Our family highly recommends the Pool Depot ."

"The Pool Depot team provides excellent customer service. For any issue they work hard to get all your needs met - even an equipment warranty that is not even under their scope- they helped me get scheduled with the right repair company. They are timely and courteous. Can’t say enough good things."

"Been going to Leslie's forever but I am officially done. Pool depot prices seemed competitive if not better than Leslies. Matt the owner of the store who waited on me was top notch, extremely helpful and nice as can be (unlike the condescending leslies). Matt helped me fix my polaris 280 (Leslies said I needed to buy a $700 replacement) and my 10 year old robot is running like new. Bye bye leslies, hello pool depot."