Casey's

"I bought lottery tickets here, won and when I tried to cash them in, the guy working (at 9:30pm on 11/30) said, "we aren't a bank, I can't pay you!" I get it if the drawer is short. I even said, can I just cash out half of the ticket and then just get new tickets and he just kept repeating, "we aren't a bank!" This guy clearly needs more training and maybe some exposure to customer service standards."

"WOW! Sweet lord baby jebis. The "thickest " thin pie I have ever seen! 1 slice and I was almost snoring from a food coma. Late 11:45p UBER EATS Delivery to Hilton Property 20 minutes away & still piping hot. The Ultimate Hawaiian...Yes Indeed This by far is the best pizza we have ever had in the County of Mchenry, maybe even Chicago. The protein portions could feed a small army for a week, worth every cent. Thank you! WoW"

"Don’t go in there with anything other than a ten dollar bill if your paying cash for anything. They can’t break it! Kid behind the counter is a moron. Start going across the street for your services. People there know what they are doing. 9 people working in that place and one register open and a line to the door!"

"I usually always have a great experience coming here. But I’m more disappointed in this visit. Today is may 1st 2023 at 2:22 pm and I had the privilege to have wonderful customer service help with Erica the csr working here. she tried everything she could to give me a great experience here the only thing that upsets me from this visit is the involvement of Jessica the manager on duty at the time. When Erica was helping me the pin pad froze on me mid transaction. She helped me till she asked for the managers help Jessica to assist her. Jessica comes approach’s me with attitude towards Erica for needing her help. As I was waiting patiently for the system to reboot I did ask for a pen because I was going to add on my transaction with lottery. Lottery was out of line so I wasn’t going to play after the manager rudely directed me to where a pen was at instead of just being kind like Erica and giving me the pen aside of her. I really don’t appreciate the way Jessica was directing Erica it came off as bullying and a lot of attitude. Just down right mean. I’m more disappointed that Casey’s would hire a manager that makes everyone’s experience at Casey’s uncomfortable and unwelcomed."