Walgreens Pharmacy 7929 Kirby Drive, Houston, TX 77054

"This is the worst pharmacy I have ever been to. I see why they only have 2 stars. Called an hour ago and they said it was ready to pick up. Wait in line e another 30 minutes for they to say welll, its not actually ready. What a joke"

"No complaints for this location Pharmacy experience always good and helpful."

"Made an 11:15 appointment for a covid test, I didn’t get the test until 11:48. They told me my pharmacist was getting ready. It was a premade package! I’m not sure what he was getting ready. I also asked him how long it would take and he told me I should get my results in an hr. I called several hours later and he said it would be 24hrs. I called the next day and he said not to call because I would get an email? So why didn’t he tell me that yesterday? And he still ask for my last name and looks it up? If you know they’re supposed to email the results just tell me that."

"Recent Covid-19Test experience: I received email confirmation that i can drive through or walk to have test. I went there and called to confirm them that i am here to test, they said come drive through, i walked there and then manager of the pharmacy told me I can't have test without a vehicle. I was surprised as in the email it was clearly mentioned that i can have my test without a car. I am asking to manager that please update your system to let public knows that the test is offer only for rich people and poor people who does not have car cant get the testing here at the Walgreens. What a joke !!! I have my vaccination records with a booster, the test was just for travel purpose as i had cough thats why, i wanted test. Therefore i walked according to email confirmation. Really bad service and rude staff as every time they takes lot of time to prepare the prescription and have no idea how insurance works."

"I'm not sure what's been going on lately. I've been comming her for over a year it used to be a great pharmacy. Now the whole team has been replaced with a new one ! They DON'T senD prior authorizations, they can't figure out how to charge to insurance and it takes almost an hour at the window to GET MY MEDICAITION. And now all the tech tell me different reasons why my insurance is going through when my insurance says everything is fine. This has become a nightmare and my child needs this lifesaving medication!"