H-E-B Pharmacy 9503 Jones Road, Houston, TX 77065

"Pharmacy is out of my regular dosage of medication. They wouldn't tell me if they had lower doses of a prescription available without an actual prescription. They apparently think my doctor has all the time in the world to call every pharmacy in town for me when they could just tell me if it's available and I can get the information to my doctor."

"This is probably the best pharmacy that I have ever had the pleasure of doing business with. Every single person is so kind. They really go out of their way to try and get you your prescriptions in a timely manner especially when someone is very sick or in pain. I cannot say enough nice things about them. I seriously am so thankful for them. They also do their best to get you a discount if you're a self-pay customer. This service alone makes them a five star pharmacy But honestly there are a million reasons they deserve five stars."

"I went to ask about my prescriptions because I didn’t full understand what they were for and how much I would have to pay out of pocket for each one. The pharmacist named Bryan went above and beyond to help me understand my medications and how much my insurance covered. I was having a hard time paying for my Medications so Bryan send in requests to my physician to see if I could get a cheaper alternative. Bryan is so helpful and I wanted to commend him on an excellent job."

"The worst pharmacy experience so far. Go somewhere else. Both people answering phones should not be answering phones or need a refresher course in customer service skills. They were not helpful, rude, and had bad attitudes. I get being tired. I get hating or being unhappy at your job. The only problem is the customer calling has nothing to do with any of that. The least they could do is not have an attitude when a customer is trying to get a prescription."

"It took them too long to acknowledge that I was standing at the counter. I had to say something for them to come over. ..........but the employee was friendly and helpful once spoken to."