CVS Pharmacy,

25110 Grogans Mill Road, Spring, TX 77380

"Young blonde girl lied to my husband at the drive through window telling him the system was down and he couldn’t use his Good RX (that it’s been down 3 weeks which we know was a lie we just picked up meds last week) but would have to pay cash prince of $165 instead. We came back together a couple hours later and she tried to deny she told him that. Instead the story was oh we don’t have that prescription in that dose it’s on back order. Ok after arguing our case with another girl who did try to help us, we finally got the prescription. I’ll be moving my prescriptions to somewhere else."

"Everyone at this location is nice but Loretta, she is super rude and was extremely rude to an elderly gentleman. Cvs should really reconsider who they hire to work in pick up. The gentleman was having trouble seeing and she was extremely rude and said it was not her problem."

"Had to walk out with recieving a consultation or prescription. The nurse demanded inwear a mask or leave. Wearing masks does not work. Nobody in the lobby, waiting in line at the pharmacy or working the front registers are wearing masks. All that same air is being filtered and spread throughout the Minute Clinic rooms. I came in for a condition unrelated to Covid19 and any type or flu symptoms. My condition was not contagious through the use of the same air. Yet this nurse wanted to exert her power trip and force me to wear a mask. She doesn't get to do that. And neither does CVS. Very upsetting. Will this lady refuse to treat someone in public in need of medical attention simply because they aren't wearing a mask? Or will she ask the person, in the middle of their medical episode, to please put a mask on first before she even begins to listen? So very very stupid. Also, did CVS recieve PPP Loans? If so, they aren't in any position to force people to wear masks. Thats an EO from the State of Texas."

"They are always very slow. It is unfortunate because this is a great area and we have to deal with subpar service. We waited over 20 min in the drive through actually at the window and there were 2 people standing around on the inside the third was giving Covid19 tests. They take forever to answer the phone when you call. Customer Service training is definitely needed. They also need more staff, which is reflective in the poor/slow service. I will be using another pharmacy going forward."

"DO NOT...I REPEAT...DO NOT GO HERE TO GET A COVID LAB TEST!!! Spring Hospital off Kuykendahl is the better option and is not so delayed in providing timely results needed for your employer. It’s been over 2 days and we are still waiting on lab test results from CVS."