H-E-B Pharmacy

"Thank you, Kayla, for taking the time to figure out why my insurance wasn't covering a prescription and for fixing the issue so that it would be covered. I appreciate it tremendously!"

"Very rude I was trying to pick up my prescription last night the person who was at the window acted like he didn't want to be there. After he dismissed me I sat in my car trying to call the other heb pharmacy that's when he said I have ur meds. Pure rudeness at its best!!!"

"The drive thru at Alamo Ranch consistently takes too long to get your medicine. The employees are friendly which is an upside.."

"Honestly I have been disappointed with this place. Don’t fill prescriptions when Dr calls them in. Say they will be ready in and hour and not ready hours later. Call to say multiple are ready but haven’t filled one and I have to wait. I call to confirm script is ready now before I even go and disappointed to find they told me incorrectly. Out of medicines more than other pharmacies. Staff is hit or miss. Only reason I kept going was prices but after cross checking with Walmart and other pharmacies it’s only cents cheaper especially with GoodRX and not worth the bad service. Even my doctors office dislikes dealing with them. Just my opinion but if you’re looking for dependable service go somewhere else."

"The absolute worst. Their customer service skills are non existent, basic common sense seems to elusive for them, they can't even stock basic medicines, and if out they won't tell you, if you are told when it will be in, it's never in when the time comes. But the biggest red flag was TWICE, I've had missing medication. Which of course they have no idea how that happens. DONT USE THIS PHARMACY, YOU WILL BE DISAPPOINTED EVERY TIME!!!!"