Cajun Grill

"This place is rated 3.7, but I think it is a 4.3. The price makes it a 3 star, however... The food tastes great. Vegetables are perfectly seasoned. It is too expensive for foodcourt food, however. Gotta lower them prices just a tad for it to be in the ranks to be considered as food court food"

"If I could give this place zero stars I would. Extremely poor customer service and Jo the owner is very, very rude. Save your money and go to a place with good food and good customer service. My name is Karla and my husband and I are on vacation we drove over 2 hours to get here. We decided to go to the mall and get some shopping done and thought while we're there we would grab a quick bite to eat. We both decided between Kelly's Cajun Grill and Charley's Philly Steaks, my husband told me to choose and I chose Kelly's which was a super extremely bad judgement call on my part. We just wanted something small to hold us over before dinner, so we decided to share a meal. We got fried rice, roasted potatoes and spicy chicken with jalapenos and onions plus a coke with the meal. I paid cash, she didn't give me a receipt. We sat down to eat and got almost done with the food when I noticed a hair in the food so I promptly went back to the lady at the counter who told me her name was "Jo" and told her about the situation to which she said that she could give me more food which I refused because I had already lost my appetite by that point she also offered any drink that I'd like which I also refused to which point she said she could did not give refunds. I asked for my receipt and she flat out told me she couldn't give it to me which is illegal to do. At that point I asked another restaurant what I could do about the situation and they told me to alert maintenance and they could call security for me so I did. When security came I told them everything that happened and they went to talk to her and again she flat out refused to produce a receipt or refund my money. At that point I decided to speak to mall management but once we got to the office it was closed. We got there at 4:50pm they close at 5pm I called mall management today and told them the whole situation and they told me to write an email, hopefully they get back to me."

"Food tasted good , charged $1.95 extra for the vegetables. Customer service can be better with a welcoming attitude. Located in Gurnee Mills mall food court."

"Didn’t like the food at all. The one chicken was too sweet like sugar, the rice smelled only oil and tasted the same. The meat was not tasty at all. Disappointed. Priceless. If I could return $35 back I would totally do it."