Portillo's Algonquin

"Update. 3.3.24. Always takes forever to order plain hot dog and cheese fries, however they are always packed inside so i assume they go in order whether its drive thru or inside. Brand new location. Much closer to home. Busy as always. A little smaller than the one in elgin but still plenty of seatings. Always love the 50s decor."

"By far the worst Portillos I’ve been to in my 30yrs going to them. They missed 1/3 of our order and what they did manage to get in the bag was nasty. See the picture of the limp soggy fries and of my beef sandwich with gardinera it was literally one carrot and one pepper"

"“Where’s the beef?”Was a bit underwhelmed with my first beef sandwich at the new #Algonquin #Portillo’s. Skimpy on the beef and grated mozzarella really disappointing. The onion rings and chocolate cake were good however. Would like to try the burgers and hotdogs next. I think they’re still figuring it out at this new location."

"Great spot for a new Portillo’s but the extra drive to Crystal Lake or Elgin is worth the time. Ordered a big beef, extra gravy, with hot peppers, and mozzarella (mozzarella on the bottom of bread). Was given a regular Italian beef, a few bits of hot giard and a not so extra gravy. This was the first Portillo’s I’ve been to that offers you a cup to fill up with pop on your own when you order inside… wasn’t used to it. I got my food, no drink and I ask the manager where my drink was. Proceeds to look at me like I’m crazy and tells me to go get my cup. Again, asking where to get it, an employee on the food line rushes back with a cup in hand. Atmosphere is great! They’ve even got a cooler area while you wait in like for some take-me-home items. Really the only reason they’re not getting a one star…"

"We visited Portillo's during their soft opening, and I've got to say that we were very impressed with how efficient the entire service was. The restaurant was extremely busy and full, but we were able to get our large order within 7 minutes. The burgers taste great,and the fries were awesome! If you have a taste for some fast food, Portillo's is a great option!"