Assistance League San Antonio

"This store has some nice items and some quality furniture but boy oh boy are the volunteers difficult to put up with! If you have a question, nine times out of ten they won't know any answer and at least a few of them will have to get together to cluck about it for a good while. I'm consistently polite and patient. I respect my elders even when they are downright rude and nasty like these girls usually are. I have been there countless times and every time at least one of these older ladies is rude in some way. I'm genuinely very surprised that other reviews said they were helpful and friendly. (I can only guess they are affiliated with these ladies somehow??) They are neither, in fact, most often they actually make the experience unpleasant. At one point I wanted to give back so I took a lot of nice items there that could be resold. Including a lot of gently used home goods and books. Even that was made into a big headache. None of them knew where they wanted the items left but they knew it wasn't at or inside the entrance! They all clucked about it a while until they rudely demanded I take the items around the outside to the back of the building and wait there. Someone will open the door in the back, they told me. I went back and waited... and waited... and had to walk back around the front to remind them that I had several boxes of items to donate. We'll send someone back there to help you they rudely told me. I went back out and finally passed the items along. The lady didn't say thank you or anything just told me Is that all? and Fine then before she shut and locked the door. I had to chuckle to myself and promised myself to never try that again. Its an ok shop - just make sure you bring along plenty of patience!"

"Not really sure what people's reviews mean about the "good prices." The prices are very high on most items. I've visited twice in the last eight months and walked out with nothing because of the prices. It's incredibly cluttered and always busy with people just standing around, so it's not a very walkable store. The sign says "Thrift House" but it's not a thrift store."

"I love this thrift store. It is clean , well organized and the money they make goes back to helping the community. I have been shopping there for years! Very welcoming atmosphere."

"I absolutely love this thrift store. The employees which are mostly ladies are always sweet, helpful and great to talk to. I keep going back because it give back to the community. Thank you so much for all you do to keep me going back!"

"Very nice thrift shop, you’ll find some very nice items there. But the philanthropist (volunteers) are not very welcoming especially to people who are different from them. Rude to non English speaking people, seen a homeless woman there once and she said hi to a few volunteers they literally lifted their nose at her in disgust, they ignored her but their faces showed a lot. If you look poor, or are different you get treated badly. They don’t greet you or ask you if you need help. Just a few observations on my visits there. Also I’m all for being successful in life but they really like brag ( shout out) about themselves and their families privileges, travels, university to each other. It’s ok to be successful just treat people better!! Especially under a philanthropist guise. After all of that… they do a wonderful job keeping that store nice :James 2:"