UTMB Health Pediatric & Adult Primary Care, Webster

"Reception area is always friendly and helpful.Waiting room is always clean and comfortable.The lab techs are always kind and good at their job. The nurse that takes vitals is nice and the area is always clean. My doctor is the most thorough and takes time with me."

"Dr. Perez, 8 days ago. Very impressed with her. She was super sweet. She listened to all my concerns The appointment didn't even take too long. It was not rushed but short. Other than that, I'll definitely be returning and keeping her as my PCP."

"Melanie Grey treated me like I did not know what birth control was? Very insulting. Told me “I need to get on that” when I mentioned I do not want any kids at this time.. like there is not any other types of contraception that is less hard on the female body.. Anyways. Also brought in a student without even asking if this was okay. I am a nurse myself so I do not mind- but when I have guests enter into my patient rooms I always ask consent. Also decreased a dose of my medication that was prescribed by my psychiatrist without considering my history. Being a young woman, I never get taken seriously. Another provider to add to the list of people who make me feel as if I do not know a thing. Wanted to establish a new primary doctor and did not even go into detail besides one complaint I have going on. This is why I struggle with finding a good primary physician."

"I see Taylor Little for all 3 of my children from infant to older children. She is absolutely amazing! She is genuine and very understanding and listens to your concerns. She goes above and beyond every single time! I will ALWAYS recommend her to anyone!! The front desk is wonderful also! Any time I’ve ever used services with UTMB I always get the most outstanding service. Thank you UTMB for taking so much pride in your care for people and providing me and others with wonderful employees of yours!"

"So on Sunday night (3/15/2020), at about 9:58pm, I showed up with my 19 month old son. I walked upstairs and through the door and the two ladies said they were closed (not rudely). I said please, I just need my son seen. I was asked what was wrong and I said that he didn’t want to pick up his arm and he would start crying if he tried to move it. One of the ladies said to hold on, let me go talk to the doctor. Not 30 seconds later, the doctor came into the waiting room and asked what was wrong. I told him what happened, and he said it’s probably just nurses maid elbow (which my wife told me and I had before that day never heard of) and started to stretch my sons arm. The doctor waited there with me, and we were trying to get my son to move his arm, but of course being so young he was scared. So the doctor wanted to stretch and massage my son’s arm again, and after that, he started to move his arm a little more. The doctor said that he should be fine, but to monitor him the next day to make sure he goes back to normal. I told him thank you so much! And the ladies at the front were there waiting also. I asked, what do I owe you guys for the visit? To which the response was, get him home so he can get some rest. It was everything I had to not just break down right there. All three of them were so patient and so caring and didn’t rush us out of there even though it was well after closing. I didn’t even get their names, which saddens me because my wife and I would like to personally thank them from the bottom of our hearts. They didn’t know our history or the rough times that we’ve been having. It was a gift from God and I will forever be thankful!"