Towne East Village Apartments

"Very creepy man approached me while disposing 4 trash items and asked for my apt number I was there the past few nights before helping my grandma and army battle buddy sister get rid of some stuff, organize and renovate. Went to the front office, no answer wanted to report the tenant or worker. You harassed me and asked for personal information when I was simply helping. I did report you and your car to the non emergency number. Stop harassing people, I was harmless and not a threat, nor will I be threatened by some random MAN asking where I live and for names."

"This has been the worse experience ever in an apartment. The manager Brenda is extremely rude and wants tenants to follow rules she makes. My 2 children were not allowed to play outside ever every time they would the neighbors would complain that they were doing something wrong. But their children were always outside playing. She has accused me causing my downstairs neighbors to have a leak bc of my bathtub (that has no leak) water dripping nowhere in my apartment but for some reason she decided the downstairs neighbors ceiling leaking was bc of me. These ppl are racist they do not like black ppl and wouldn't recommend this place to anyone."

"I would like to start with thanking Miami for referring me to Town East Village Apartments.He made a phone call and assured me that I would be treated right. Boy was he right! The manager Brenda processed my paperwork and within the hour I was approved. The rent is affordable and the staff are very courteous and hardworking. After being here 3 months I’ve had a few issues and all were tented on the same day that reported the issues. Example my central A/C unit quit working on 10/15/19 I reported the issue at 3:00PM and by the end of the day it was working great. The pool is always super clean and that’s always a big plus! The neighborhood is quiet and my neighbors are extremely friendly but not over friendly! I highly recommend giving these guys a chance because the manager Brenda is very sweet and very understanding as long as a person communicates with her. Thank you Brenda for making my first time apartment move in such a great one!!"

"Miss Brenda and her family have provided me and my family a welcome home to Town East village apartments!! She went above and beyond at a very detrimental and stressful time in my and my husband's life with a 10 month old baby and needing a place within 4 days because our lease agreement was over she made sure she had a two-bedroom available I sign paperwork and pay the deposit on a Sunday and Saturday and we were able to move in right then and there she handed me the key that was the most relieving feeling I've ever felt at a time when I felt helpless. the apartment was in great condition with tile flooring it was already cleaned and ready to go every time we've had a problem with the water heater she has came and fix it the very next day every time we've had any type of issue I've called her and she has answered she's been very understanding with our situations and I I have never met someone so genuine authentic and wanting to help Miss Brenda thank you so very much I'm eternally grateful and I don't know how else to pay you back for this except for to be a great resident I know that we have Our situation that is at hand or you know you've understood and I greatly appreciate you taking into consideration that. Thank you so much for being empathetic."

"Still currently living here, however am looking for a new place only after a month and a half. our AC unit is not working and they refuse to fix it. they have came and looked at it, but have said nothing is wrong with it both times. the unit is set at 68 but its 81 degrees in the apartment. someone tell me if that sounds like nothing is wrong with it. So after I complained about the AC unit twice, the staff decided to call me about "issues" from my apartment. They tried telling me my kids cannot play outside by themselves. My oldest kid is 10 years old and knows how to plat outside perfectly fine. Other kids are outside all the time and they decided to tell me and only me that my kids can't. Funny how that wasn't an issue until after I complained about issues in my apartment that needed attention from them. they refuse to fix it because they do not want to spend the money to. The parking lot is all jacked up and needs work otherwise vehicle tires can be ruined. It has been like this for quite a while. The pool remains empty and not in working order, mind you, the flyer for the apartment has a swimming pool as part of the amenities. I have asked other tenants about the pool and they say, when it does have water, just the family of the people who run the complex swim in it. They bring all their family from wherever and fill the pool up to where its too full for the tenants to enjoy a good swim they pay for by paying rent. You can only go to office at certain times to talk to office personnel because they do not speak English. We have to wait until their daughter or niece is there to translate, unless you speak Spanish. Overall, I would not recommend this apartment to any of my friends or family. Once I find a new place, I am out."