The Village at Johnson Creek Apartment Homes

"Im disappointed in this facility. This place has very nice rooms for the elderly however the management team never answers the phone and God forbid you have maintenance issues on the weekend. Their emergency line says on a flyer that in case you have an emergency to call this number and press 3. That never happens. Their maintenance man is rude and never fixes anything leaves everything the way it was and runs a maintenance close out order while nothing was fixed its down right ridiculous! Yet Natoya in the office is ready to receive your money in monthly rent right away knowing not a dam thing was fixed! So beware coming into this place with your elderly parent or parents. These folks dont give a dam much less care about their tenants! What a shame! Shame on them!! These are old folks for christ sake they should be living stress free and not worrying about not having communication from the office regarding their maintenance needs! I sure hope someone does something about this Very soon!!"

"It will be three years in March since I moved in. Tonia is a wonderful person. She made my move in a smooth process Over the last 3 years she has always responded to any issues in a timely manner. She is a great communicator."

"I have several complaints about our senior community in Arlington TX. We live in the The Village at Johnson Creek which is managed by Sandalwood Management, Inc. ☹️☹️☹️ Why for the 4th year is the pool at The Village at Johnson Creek in Ft. Worth, TX not open until late June or July? Sandalwood Management, Inc. Why cant the residents at The Villages at Johnson Creek in Ft. Worth, TX use the community room other than during weekday business hours? ☹️☹️☹️ ☹️☹️☹️ Why cant residents in this SENIOR COMMUNITY not submit repair orders by email or text but must visit the offices? This is sometimes difficult for seniors with mobility issues? Why are apartments NEVER painted except when tenants move out? After 4 or 5 years paint needs to be freshened! ☹️☹️☹️ ☹️☹️☹️ Why are carpets NEVER cleaned except when tenants move out? After 4 or 5 years carpets require cleaning. Why is there not a rent drop available after hours or on weekends? ☹️☹️☹️ We have resided here for a number of years and these are long standing problems plus several more. @sandalwoodmanagment"

"Good afternoon i am writing in regards to Johnson creek senior living facility, I have been a tenant here since 2015 and i am not happy to live here anymore under New management, the grounds and area maintenance service and employees are the best it's just manager is not friendly at all it makes a lot of the tenants uncomfortable I pay my rent online (automatic draft) because i don't like going in the office but the facility is one of the best in arlington tx. I have recently moved the manager there sucks And are driving people away"

"I,m Excited!!! I have been at this complex for 5 years. Thankfully most of my personal requests have been honored. Recently I spoke with management, regarding the night dark area surrounding my complex. In the winter it gets darker very soon; I was afraid coming to my door. I asked the manager, Tasha about it and she assured me that something would be done. YES IT WAS DONE!! They installed a flood light that covers most of the my area and especially that big tree!! I can walk my dog now and even chat with neighbors because it is comfortable for us to be out past the dark. To Management ......I say THANK YOU, THANK YOU! I will continue living here because I feel safe and I can always call on such a Great Group at "The Villages at Johnson Creek.""