Autumnwood Apartment Homes 2409 Fallwood Drive, Arlington, TX 76014

"Maria was absolutely fantastic. She was very professional, efficient and went above and beyond to help me find a home. I truly appreciate her. Best leasing agent I’ve come across."

"Move in was easy. The unit was in good condition and maintenance attended to our requests quickly. Neighbors are nice and it’s pretty quiet. Haven’t had any parking issues. Had a pipe mishap with upstairs neighbors and maintenance was great in getting the leak stopped and fixing the wall/ceiling that was affected. They’ve given notice for all property maintenance going on. Check your email and you’ll be good. Overall a great experience. Thanks Nancy and Freddie/Freddy for helping us get settled here :)"

"The tenant above me are constantly slamming doors and stomping on the floor and their kids are running through the apartment loudly and screaming all day and night. Due to this, I am unable to rest peacefully in my apartment. This issue has been reported to management with pictures and videos sound recorder but the issues still has not been resolved."

"This place has the most incompetent leasing office. They moved our paid parking spot due to construction (understandable) but when they moved us to a temporary spot, they double booked it and my car was wrongfully towed. Upon moving out we repeatedly asked them to give us an estimate of what our last months rent would be as it would only be for 8. This was somehow impossible for them. When the rent posted it was for a full month and when we went to the leasing office to have it prorated, they gave us the total. However, when we paid our correct amount they never updated it in the system and they put an eviction notice on our door. They are almost impossible to reach. They will never respond to emails and you should buy a lottery ticket if they answer the phone. There have been frequent problems with water pipes bursting and flooding our walkways. If I could give this less than 1 star I would. Look elsewhere."

"I’ve been living here since December and so far it had been super disappointing. Cars are constantly parking in reserved spots and don’t even bother calling the tow company they never get here in time to actually tow anyone. Water is always being shut off, it has happened more times than I can even remember.there is always some kind of repair or maintenance being done throughout the property. The mail room is a mess, broken boxes and mail scattered. There is mud and rocks everywhere. I constantly have to toss rocks out of my parking spot to prevent damage to my car. The gates have never worked, so anyone can get into the complex. I was told that they were working on them getting fixed when I signed my lease. Just overall not a good environment, we will not be renewing our lease when the time comes. You can find better for the same price elsewhere, don’t settle folks. Update as of 9-18-23 There has been a shooting in the complex, no email or notice to update residents about what occurred. A apartment building was stuck by lightning and has to be evacuated due to the fire, it’s is still sitting abandoned with half completed repairs for a few months now. No email or update about that. The gate still does not work. The water has been shut off multiple times through the year. We haven’t had water since last night so we can’t even brush our teeth or shower. This has been a problem that cannot seemed to be fixed. In the middle of summer the apartment air conditioner can’t keep up so the coldest it gets in here is 85-90 degrees. All this has happened in less than a year . We pay around 1600 in rent which again, not worth it. Update as of 10/18 Water has been shut off again. It was restored but now we have no hot water. Unfortunately this means cold showers. 11/7 they started construction in the unit that burned down and blocked all the reserves carports on that side. The solution? Re-assign everyone’s spot not once but twice, no heads up just a - oh this is your new carport. And we stillhave to pay for it . Mind you these new “temporary “ spots usually are already used by other residents."