Biltmore Apartments

"Irene and Paloma were very helpful and pleasant. Irene made the move in process very smooth for me. I love my apartment and look forward to a peaceful time here! God bless you, Irene and Paloma!"

"Ms. Irene made the move-in process smooth and easy with excellent communication from start to finish. The unit/floor plan that we were promised was delivered and in great conditions. Defiantly recommend and would like to say thank you for making my family and I feel at home from day one!"

"Before I start, I can only attest to my experience here. I'm not being incentivized; I've been living here for the last 8 months. I would comfortably give Biltmore 3.75 leaning toward a 4. I say that because, in my opinion, things have improved and are continuing that trend after the changing of the guard in office and maintenance staff around July, 2023. Paloma and Irene have been pleasant, communicative and accommodating. They are good about returning phone calls and texts. Nelson and the maintenance team have done a markedly better job maintaining the grounds and responding to service calls with urgency than the people before him. I had an issue this afternoon as a matter of fact, and he rushed over to get it taken care of. Very grateful. Generally, the complex is relatively quiet. There are times when it's not, but I've learned to deal with it because it's generally the exception to the rule. I haven't experienced any unusual infestations. I've dealt with roaches here and there, but nothing to an extreme. It may be worse in different locations; couldn't tell you. I'm a fan of the fitness room. It's great to have a place so close to work out and let off some steam. I believe it's important to provide as objective feedback as possible, so here are some drawbacks I've experienced: Reviews mentioning weed smoke have credence. I deal with this, too, but thankfully it's a fraction of what it used to be earlier in my tenancy. I resorted to buying an air purifier after several months of no response from the management team here at the time. The lease states this is a smoke-free complex and we all sign a contract agreeing to adhere to that, but alas...air purifier it is. I've never had an issue finding parking near my unit. However, there is a handicapped parking spot right outside, which people seem to like to use after hours at any time of night, shining lights into my apartment, idling or parking because they can get away with it. That and the loud music is majorly disruptive. (Occasionally, though, it's actually a vehicle with a visible placard. Occasionally.) Sadly, things started off in 2023 on a sour note, unfortunately. My move-in experience was, let's say, less than ideal. I moved into an unfinished apartment -- cleaning hadn't been done, blinds hadn't been hung, fixtures hadn't been completed, the dishwasher wasn't installed. This was disconcerting. This all happened 7 months ago, obviously, with an entirely different group of people. Hopefully the move-in experience is better now. Again, I need to reiterate that the most recent management and maintenance team are doing a great job and have made the last 4-5 months much more pleasant. I'm grateful for the improvements that have been made and that I can go to them when I need them."

"R U N!!!!! You do not want to live here. Mold, rats, cockroaches by the army, cigarette and blunt smoke that comes through the vents and permeates your apartment, trash everywhere for weeks, NEVER any hot water. I haven't had hot water since November and they send me a message daily saying they are working on it. Owner Kevin Chalmers does not do one thing to help or address your concerns and there are many! I can't wait to move!"

"I’ve had a very positive experience at this apartment complex. The staff has been incredibly helpful, making the move-in process smooth. The complex is well-managed and maintained, creating a comfortable living environment. Highly recommend! ⭐⭐⭐⭐⭐"