Chisholm at Tavolo Park

"No communication what so ever. I applied here and was accepted for a one bedroom. After getting accepted, I was told that the one I applied for was no longer available but I could get another one for $100 more quickly that hundred dollars turned into $200. Plus, the additional monthly fees are almost another hundred dollars a month. When trying to resolve the situation I reached out to the manager, who is never on site the assistant manager who is always out showing apartments or sick, and then the young man that works in the office that can’t really do anything except for pass on messages. After multiple phone calls and emails I was told I would be refunded my application fee for the inconvenience which was $188. Then almost a month later, I received a check for $50. I have called multiple times trying to get answers. No one ever knows anything and management is ever available. I would hate to live there and see what it’s like when I have an actual issue with the apartment. Run away from this place!"

"BEWARE OF BREAK-INS!!! I have been here for only a year and a half and my garage has been broken into 3 times. That’s one break-in every 6 months. Management does nothing to alleviate the problem and will not do anything to fix the issue. Promises of new cameras, new preventative door locks, heightened police security, etc fall on deaf ears. Worthless guarantees of our safety yet they do NOTHING to prevent crime in this gorgeous complex. I love where I live!!! This is a wonderful apartment for the value…No matter what they offer in cool amenities/features, the management team here have no integrity or respect for their tenants. I’m not the only one that has been robbed here; this is a constant problem amongst residents. Until the owners of this property take proper steps to secure this community, I cannot recommend this complex to anyone I know. Rent at your own risk!!!! PS: Please see attached pictures of the criminals that have robbed me!!! Management won’t do anything so I have to take matters into my own hands."

"Rating: 0 Stars Honest opinion, do not waste your time. I have been a long time resident and have terminated my lease early because of how ridiculous I have been treated. I have evidence of dozens of attempts to contact the front office regarding concerns and I have rarely heard back from them. After several attempts to get in touch with them, I am given some lame excuse about how they are short staffed, or their entitled and rude manager is out of town. Most importantly, nothing ever gets done. I was treated like an inconvenience for each complaint that I made no matter how big or small, when in reality, the staff is lazy and does not care about anything as long as they get their check and benefits. I do not make complaints lightly at all and I seldom leave reviews. I have had several residents complain about the cars parked illegally in fire lanes, which blocks the view of the ongoing road and has resulted in daily near accidents. The front office sent me on a wild goose chase. I took several pictures of each vehicle with the specifications that the office requested over the course of several weeks. I was then told that the front office lets their staff parks in these spots. Several residents have told them that they would prefer that they do not do this, to avoid accidents. It is not just the staff that does this either. Most importantly, there has been a strong smell of weed for the past several months from new residents moving in. I have not been able to have any guests over because in the past, they have noted that it is so strong. I wash my clothes nearly every day because I am afraid that the smell has seeped into my clothes. I have evidence of the office saying that they are aware of the severity of the issue- yet guess what- they are not going to do anything about it. Why? Because it is not affecting them directly. I have underlying health conditions and have chosen to ultimately move because I do not wish for  this living situation to impact my health. The trash service, which you are required to pay for, is late or do not show up more times than not. Residents leave trash everywhere - the streets, hallways- and the dumpster area is always horrendous. The courtesy officer does not exist. It is a voicemail system and you do not get a follow up call. They set it up that way to tell prospective residents that so that they feel safe- but he or she is not real. The units themselves are nice, but all of the issues are just not worth the hassle."

"I believe everyone has their own experience! I have to say, my experience was truly an act of God! Kaitlyn Jordan, was definitely Heaven sent, her customer service skills is beyond exceptional! From day one, she was a joy to work with and made me feel welcomed! The day of move in, my unit was not ready. She immediately had a backup plan that actually worked out much better then the original. Aniyah the manager was very sweet and accommodating to my needs, Katie also worked her magic! Prior to Henry leaving, he was a gem, he also went out of his way to show me a unit that would help me make my decision to say yes! Even with the minor discrepancies, overall the entire staff has proven their abilities to make residents feel at home and will go out of their way to make sure every person they come in contact with feels their personal touch. I witnessed this as they helped other people as well as myself. I can't stop bragging on the staff, my unit, and location. My plan was to stay only for a year, because I am purchasing a home next year, but I may just re-consider, that's how much I love it here! I am very happy with my decision and I recommend them to anyone in need of a great place to call home!"