Austin Psychiatric Clinic

"tl;dr - Compassionless culture that's more concerned with rules than patient care. Oh, and they respond to negative reviews with lies. I waited two months for an appointment. During the intake exam I was told that I was being profiled to see if I was “Good Enough“ to be a patient with the practice. Whatever that means, it wasn’t clarified when I asked what that meant. They also claim to have asked me to get previous records, which they didn’t, and wouldn’t proceed until I fulfilled this requirement. They waited until the appointment to tell me this when they knew about it in advance, and could’ve asked me beforehand. This practice is interested in nothing more than collecting money it seems. Completely unprofessional intake, and new patient process that is confusing and likely intentionally obtuse. At the end of the appointment I was in the position of pleading to talk with the doctor, because I am seeking help, I was refused because of paperwork. Edit: Ah, the ole you don't follow the rules so it's your fault reply. Read the patient notes! I spoke with the Dr. regarding that info and he said I could proceed with the appointment. Also, you said I had to be a "good enough patient" WTH does that mean, you wouldn't expand on that. The left hand does not know what the rights hand is doing. It seems you only reply if the reviews are bad. Methinks the front office (and maybe the Dr.) just don't want to deal with patients."

"I HAD been seeing Dr. Harris for months now and it was great until i moved to Dallas for work and family. I moved here about a week ago and we had our appointment scheduled for online it was a 15 minute appointment.. i missed it by 5 minutes. I called him during my appointment time DURING MY TIME THAT I STILL HAD HE TOLD ME I HAVE ANOTHER PATIENT BYE. I was stuck in a meeting i called as soon as i got out at and tried to explain but he told me he would call back. He called the next day and was very adamant about me paying the 150$ no show fee. He would not empathize or at least heat me out. To me that’s SHADY. It was a 15 minute appointment that is no where near worth 150$. He would not reason with me. He just wanted money. Very unprofessional and heartless. Not to mention.. All he does is sit there and ask how your meds are and that’s it. I don’t understand how this man is still in buisness or has the word “Dr” before his name. Harris is not a Doctor. A doctor is one that listens to their patients and treats their diagnosis & gives their patients respect and empathy as this treatment shapes their whole life. I have edited this review 2 years later because I have NEVER forgotten the way this doctor made me feel. Gross and like my mental illness was a pimple on my forehead. He just looked at me. Now 2 years later, I work in the emergency room as a tech/nursing student. There are actual laws and regulations this man is required to follow. I may have not had any issues besides his professionalism and bedside manner but If this man is messing up medications or NOT prescribing medication then that needs to be reported and investigated. Unfortunately Harris will not answer phone calls but will return them on an “unknown number” which i at the time didn’t think that was weird but it is. Harris- look at all the new reviews you have. I am so glad you didn’t get my $150 and guess what.. it didn’t effect me one bit. Your responses to some of your reviews prove all of our points even more. You may need the help more than we do."

"Awful - the most disorganized and confusing tele-health set up. Then when I did get into the waiting room, Dr. Harris had no problem acting annoyed at the mishap. Do NOT schedule here, the 1 star reviews are right! That's not even the worst part lol. He was very clearly antsy/frustrated and wanting to get me in and out. He asked for a detailed history of my prior diagnosis, which is fine and asked for my medical records, which again, that's not the issue here, the issue was when I went in to detail about my history of meds and where I am at currently with them (which I am very happy with, it took me 2 years and I had a few doctor changes with in that) Dr (which really shouldn't be in front of his name) Harris seemed to think I was incompetent about my own meds and then decided to share his opinion that my doctors "don't talk to each other" LOL, you have no idea what these circumstances are because you didn't even listen to a word I said before that. I have ADHD, stimulants have changed my life and have helped me over come my depression and other chronic issues due to be under-diagnosed for years. It was because of GOOD doctors I got treated! I had some other health issues on top of that as well with some chronic pain added in there that caused some snags to medications I was on but I worked with a psychiatrist and rheumatologist to address these things over a span of two years. Here's the thing, I have an established and well managed med routine that works for me and all I needed was a compassionate doctor that wasn't going to leave a practice again and that I had to chase down (which was an issue with my prior doctors office) but I am stable on my meds, I needed a stable doctor to manage them for me, Dr. harris is not stable and is not a good fit for those needing meds that are stigmatized already. Dr. Harris thinks you are med seeking or you are ignorant and don't understand your own body and mind. He is why the mental health industry is a scary place to navigate. I ended our tele health visit after it became verrry clear he was not competent nor willing to be a good doctor and listen with compassion and empathy. Dr. Harris, if you don't enjoy your job, you should think about a career change. People are complex but not evil. My entire life, I have never ever had addiction issues and even if I did, I still deserve compassion. Your patients know their bodies, why don't you listen to them? I felt very violated and icky after. That should tell you everything you need to know."

"Notice the correlation between those who rated 5 star reviews and their total Google review history? Seems a bit convenient doesn’t it? I have never written a Google review before because I never felt it was needed but this one is an exception. I was a patient of Dr.Blayne Harris a little under a year ago. I had recently moved to Texas looking for a psychiatrist in Austin and decided to give him a try based on his ratings. Without going into too much detail, the brief couple of months I had with him were very unpleasant. To start, he is pretty much impossible to reach other than setting up an appointment. I had multiple billing issues that he provided little assistance with. More importantly, Dr. Harris lacks any empathy and made me feel as if I was lying about my symptoms and medical history which no doctor should ever do. After informing him that I was going to leave his practice, he blocked me off the intakeQ page and ignored my various calls/voicemails/messages to send my medical documents over to my current doctor. In my opinion, Dr.Blayne Harris doesn’t care about his patients, he only cares about their money. There are many great doctors in Austin, I encourage everyone reading this to do research before committing to one."

"***Beware: Blayne Harris is either a fake doctor or might as well be. He is the most terrible, irresponsible, and unprofessional doctor of any kind I have ever visited. The only people who can praise this guy have never had a professional psychiatrist before. He is likely an insurance billing scam and I am reporting him far and wide*** My family and I have been damaged by this guy’s unprofessional conduct. I transferred my care from Chicago to this guy and in only the two or three appointments I went to see him there were red flags all over ending in a disaster for my family and I. First and lease important of all, Blayne Harris is not a clinic. It’s a room with Blayne Harris in it. The website is full of references to “we” and the “clinic” but it’s all misleading. Why hide that it’s just this guy? I’ve had great psychiatrists who just run a solo operation. But the misleading nature of how he represents the practice vs. the fact that it’s just him with a couple empty chairs is a red flag. Blayne Harris doesn’t have to greet you or provide his credentials, just to take your money. He didn’t have time to say hello let alone give me his credentials or history treating my condition when I asked the first time we spoke (when he returned my voicemail). Instead he grilled me on my insurance details (“bcbs select UT employee” was not sufficient for him he actually wanted to run my info on the phone before setting an appointment). You have to “either provide your insurance details for verification or find another psychiatrist” Blayne Harris refused to answer my couple questions about his history treating my condition, or credentials, because he “doesn’t have the time.” Blayne Harris doesn’t have time to meet with you for more than 15 or so minutes, but may bill your insurance for a full hour. Blayne Harris doesn’t have time to answer your phone call when your medicine is running out. Blayne Harris doesn’t have time to return your voicemail when your medicine is running out. Blayne Harris says “my patients don’t call me, they use the secure message system” 5 days are not sufficient for Blayne Harris to respond to your message in his secure message system when your medicine is running out. Blayne Harris says you shouldn’t expect responses to messages because he travels abroad a lot, so he writes you a note confirming your condition, even though you tell him that it’s nothing you can use. Blayne Harris doesn’t write diagnoses on any official letterhead, he just prints them out on a scratch piece of paper. Blayne Harris not only can’t type your birthdate correctly on his scratch piece of diagnosis paper, he doesn’t have time to correct it. If you are running out of meds, Blayne Harris says 10 days are not sufficient to respond to your message in his message system. Blayne Harris doesn’t reschedule appointments. When Blayne Harris answers your message, he doesn’t have to punctuate, salute you, or properly address you. When Blayne Harris responds to your message he doesn’t have to answer any of the questions you asked in your message. For example a week before one appointment I wrote: ‘Dr Harris I will be leaving town for the holidays on the Tuesday for which our appointment is scheduled. Let’s please reschedule it for earlier that day or the previous days. Also did you forward the documents I filled out and sent you as you told me a month ago?’ to which he responded: ‘i’ll take a look at my calendar when I arrive that day’ Blayne Harris takes zero responsibility for his patients’ well being. I’m now abroad without my meds for a month in a total mess because he can’t answer messages or respond to calls. My wife, who is a doctor, finally got ahold of him and he hung up on her when she demanded to know why he is unresponsive to patients. She says there are several elements of his site which a real doctor would never write because they don’t actually exist, convincing her that he is a fake. I am reporting him and he’ll perhaps evaporate after this review."