REMAX FIRST PLACE REALTORS, INC. 817 East Llano Estacado Boulevard, Clovis, NM 88101

"If I could give zero stars I would. These people have left my mother in a freezing house during winter without gas for hot water and food for over 2 weeks due to a broken gas main! They are even refusing to compensate her for the gas bill that is over $300 saying it is her responsibility. Shame on you for taking advantage of her!!!"

"Re/Max Leasing (operated out of the same building by the same owners as the Realtors) is slow to respond to inquiries by owners or tenants (have been both). During our tenancy with one of their properties we had to wait almost a month in the middle of the summer with no A/C because they said they could not get hold of the property owners for an emergency fix to the system - unacceptable! When trying to contact them to obtain copies of our property management paperwork, repeated calls get "the person you need to talk to is out of the office" or no response at all. Business practices are deceptive and unethical. They will stall you on doing business to keep you locked in with them as long as possible, months after you want to and should be able to terminate your agreements with them. Avoid if at all possible."

"They're good to you while you live in the rental property. Upon move out, though, they definitely take advantage. Had a year lease with them and had no issues. They were pretty prompt with repairs. However, upon move out the garage door that worked for the entire year I lived at the unit suddenly had to be entirely replaced and they kept my entire deposit. In response to the grievance letter I sent, they just sent a receipt without explaining why it suddenly didn't work and needed to be replaced after I moved out. Little too convenient for them. They know it's too expensive for people to take them to small claims court and take advantage. Wished I had listened to previous reviews. Wouldn't have spent two days cleaning the entire apartment if they were still going to find a way to hold onto the deposit."

"Honestly if I could give this place a 0 I would. They waited two months to give me any correspondence after we moved out of the house we were renting. After I finally received any type of communication it was in the form of a letter... saying that we owed them $2000 in charges for the front/back yard to be reseeded and sprayed because WE let weeds grow. That is ridiculous. We had to spray almost monthly and mowed twice a month. On top of that we had the carpets professionally cleaned, like you normally would when you leave a rental, and a service come in to mow and spray the yard to make sure it was good to go and sent them receipts. Bottom line they don’t care, they’re in it for money. Even if there’s a property you’re dying to rent from them don’t do it. Oh and the military clause they “support.” Good luck. Incredibly unsatisfied and upset with how they are towards renters. I don’t even write reviews normally but if this helps even one person not rent from them then I guess it worked out. - Unhappy Renter"

"They charged extra cleaning fees (the amount of the security deposit) even though the house was left almost spotless, and they will not supply an itemized list of what was supposedly left undone to justify keeping the deposits. Then they added on $100 for extra carpet cleaning and another $100 for landscaping (even though I had this done a week before I moved). They would not do a walk-through of the house with me when when I moved out. They didn't warn me about the fact that in a house without subfloors there were cockroaches and spiders coming up from cracks in the floor constantly. Do not rent from them: they lie and cheat and swindle!"